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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,358 Reviews

5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,358 reviews

March 25, 2024

Quick, efficient. Paul knew why I had come and made sure my car received the service it needed. More

by brogers1055
Recommend Dealer
Yes
Employees Worked With
Paul Vera
Jul 08, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 24, 2024

They were professional, courteous, friendly knowledgeable and quick. I always appreciate the trusting, family like atmosphere they provide. More

by stevenreedy01
Recommend Dealer
Yes
Employees Worked With
everyone
Mar 25, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 22, 2024

It's Nice Experience woh FrankBrown Honda Lubbock Tx and Paul as good Knowledge service advisor More

by Jaimin Patel
Recommend Dealer
Yes
Employees Worked With
Paul V
Mar 25, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 21, 2024

The best guys Worked hard to get me the deal I needed Tired of typing More

by Tim fox
Recommend Dealer
Yes
Employees Worked With
Kienan Beasley, Kienan Beasley
Mar 22, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

March 21, 2024

Easy I am a repeat customer and this time was an easy process Well done More

by purplerives
Recommend Dealer
Yes
Employees Worked With
Robby Phillips, Robby Phillips
Mar 22, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

March 21, 2024

Kienan was great! He literally walked us through the whole process. Explained everything and the customer service from everyone was great! More

by Thompson 3
Recommend Dealer
Yes
Employees Worked With
Kienan Beasley, Kienan Beasley
Mar 22, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

March 20, 2024

Excellent Friendly service excellent customer service and it was quick Will continue to use frank brown More

by stevsutt
Recommend Dealer
Yes
Employees Worked With
Dk
Mar 20, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 19, 2024

Rushed me in and determined my problem so it could be rectified successfully! Thank you! More

by edwinjcampbell
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 08, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

March 18, 2024

They always get us in and out in a timely manner. Their customer service is great. More

by margaritakelley67
Recommend Dealer
Yes
Employees Worked With
Paul
Jul 07, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 17, 2024

Good. Had oil changed. Was done pretty quick and only had to wait under an hour More

by Pkelley
Recommend Dealer
Yes
Mar 18, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

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