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Frank Brown Auto and Truck Ranch

Lubbock, TX

Overview
Reviews
Vehicles
4.7
4,358 Reviews
Call Dealership (806) 796-7777
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5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,358 reviews

March 16, 2024

Ronnie has always got my truck in and fixed in a timely manner and keeps me informed. More

by phillipmscott
Recommend Dealer
Yes
Employees Worked With
Ronnie
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Mar 18, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

March 15, 2024

All of the staff we dealt with were very friendly and team oriented. Dealership was clean and had a nice variety of models to shop from. More

by ss.tubbs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael, Deanndra Mathes
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Mar 15, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

March 14, 2024

It was excellent service It was easy and convenient It was kind and polite Fast More

by joogee
Recommend Dealer
Yes
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Mar 14, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 14, 2024

Awesome Great experience Frank brown is a great place to get good service for my vehicle More

by Gregcannon788
Recommend Dealer
Yes
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Mar 14, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

March 14, 2024

Best dealership ever! Kienan Beasley always goes above and beyond to met our needs! Wont car shop with anyone else! More

by Frogy669
Recommend Dealer
Yes
Employees Worked With
Kienan Beasley, Kienan Beasley
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Mar 14, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

March 14, 2024

From purchase to service I've very satisfied with Frank Brown Everyone I've come in contact with has been very helpful. More

by tgattis22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 15, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 10, 2024

Oil leaking,over tightening crew Need to be fixed, bolt nut messed up I don't know More

by Diepthai22
Recommend Dealer
No
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Mar 11, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. I have shared your comments with our Service Manager and our Service Team. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

March 10, 2024

I have always had a great experience with Frank Brown! Since the beginning, feom when we first purchased our first vehicle, they have always treated us courteously and, in a friendly manner, has led to bu More

by jortega8709
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy
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Mar 11, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

March 09, 2024

Took too long, too much money. Done Yep Yes, it is Correct Yes, it is ?? More

by Gayle
Sales Price Transparency
Recommend Dealer
Yes
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Mar 11, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 09, 2024

Courteous and helpful Courteous and everyone was helpful and guided us in the right direction More

by beastmodelife4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Report | Print
Mar 11, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

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