Frank Brown Auto and Truck Ranch
Lubbock, TX
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Great customer service! The customer service is always great with these guys. My service advisor Ronnie is always great to deal with and handles everything I need very quickl The customer service is always great with these guys. My service advisor Ronnie is always great to deal with and handles everything I need very quickly. The service is great and I recommend using these guys for any vehicle issues you may have. More
Great Michael Masri always is great in pointing me in the right direction enjoying my GMC. Blake and Philip where great help as well. Frank Brown is a great Michael Masri always is great in pointing me in the right direction enjoying my GMC. Blake and Philip where great help as well. Frank Brown is a great dealership and have great staff More
Had trouble with paint pealing and radio stopped working Brought my truck in to see what could be done with the paint pealing and when my radio stopped working. Service was quick to help out and let me know Brought my truck in to see what could be done with the paint pealing and when my radio stopped working. Service was quick to help out and let me know what my next steps were. They’ve always done a great job for me and will continue to bring my vehicles there! More
We got good help Thanks for your business got a great truck. big change from a gas to a diesel. awesome truck would not want to go back to a gas for hauling a trailer Thanks for your business got a great truck. big change from a gas to a diesel. awesome truck would not want to go back to a gas for hauling a trailer More
Simple and easy. Couldn’t have asked for an easier process. I highly recommend using Texas Tech Credit Union as well. Hardest part was putting the key fob on the keych Couldn’t have asked for an easier process. I highly recommend using Texas Tech Credit Union as well. Hardest part was putting the key fob on the keychain! More
Recall in Honda Pilot airbag Excellent service person and service provided. I called in the morning and the recall was complete in two hours after I left it. The service person ex Excellent service person and service provided. I called in the morning and the recall was complete in two hours after I left it. The service person explained that I would need to have a repair to my car in the very near future. I was aware and will be bringing my Pilot back to Frank Brown for that repair. More
Always great and professional. Every time I get my oil change, my experience is very professional and very thorough. Tony, the service advisor was very helpful, informative and frie Every time I get my oil change, my experience is very professional and very thorough. Tony, the service advisor was very helpful, informative and friendly. Terry, the cashier, has helped me ever since I bought my first Honda, ten years ago. He is also very helpful, professional, and informative. He also reminds me how many oil changes that I can have on my maintenance contract, even though he does not have to. More
Odds and ends that needed repair. Just several small things needed to be repaired and they jumped right on it and I got the vehicle back within 24 hours. Thanks so much. Just several small things needed to be repaired and they jumped right on it and I got the vehicle back within 24 hours. Thanks so much. More
Customer Service A+ Super fast and easy! They helped me as soon as i drove up to the service center before i even got out of my car. Also, cheapest place I’ve ever been t Super fast and easy! They helped me as soon as i drove up to the service center before i even got out of my car. Also, cheapest place I’ve ever been to get an oil change. More
Fast, efficient, and on time The staff are friendly. I came for oil change and they addressed my vehicle's need in a fast and efficient manner. I got my vehicle readynin less than The staff are friendly. I came for oil change and they addressed my vehicle's need in a fast and efficient manner. I got my vehicle readynin less than an hour. More