Frank Brown Auto and Truck Ranch
Lubbock, TX
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Amazing Dan was amazing and so helpful. I couldn’t have asked for a better car salesman. He helped us pick the car that would be good for us. Dan was amazing and so helpful. I couldn’t have asked for a better car salesman. He helped us pick the car that would be good for us. More
Great sales team Steve sales mgr and Brian really worked hard to get me in the price range to meet my budget I am very satisfied with experience I had at Frank Brown A Steve sales mgr and Brian really worked hard to get me in the price range to meet my budget I am very satisfied with experience I had at Frank Brown Auto More
Oil Change Hub As always I have received nothing but the Very Best fro Frankbrown GMC service department. Ronney has been outstanding & Terry the Cashier is Always a As always I have received nothing but the Very Best fro Frankbrown GMC service department. Ronney has been outstanding & Terry the Cashier is Always a pleasure to work with!!! More
Truck Service Well Done! Sammie was the service writer & he was friendly and helpful. Ramiro Gonzales was is the auto tech who repaired my Son's truck! Awesome Job! Sammie was the service writer & he was friendly and helpful. Ramiro Gonzales was is the auto tech who repaired my Son's truck! Awesome Job! More
Great experience buying a CRV We bought a 2019 CRV, it was a great experience, we love the car so far. The sales process was quick and painless. We got the exact car that we wanted We bought a 2019 CRV, it was a great experience, we love the car so far. The sales process was quick and painless. We got the exact car that we wanted at a fair price More
Oil change I’m always there when the doors open and get to work in plenty of time. But this time it took an hour and I was late to work. Don’t know if they were I’m always there when the doors open and get to work in plenty of time. But this time it took an hour and I was late to work. Don’t know if they were short handed or what... That’s not the norm. Usually are very efficient. Of course I’ll still go back! More
I had an excellent experience I brought my car early in the morning. I was updated on what my car needed and received it back the same day around 4. My car is running great now! I brought my car early in the morning. I was updated on what my car needed and received it back the same day around 4. My car is running great now! More
Quick and Easy I had the pleasure of working with Mitchell. Mitchell made the entire process very easy for me. He was able to answer any question I had for him and h I had the pleasure of working with Mitchell. Mitchell made the entire process very easy for me. He was able to answer any question I had for him and he’s a cool guy to talk to. When I decided on a vehicle we were able to fly through the process, including negotiations. They really try to make the best deal for you as the buyer, as long as you understand their position as well. When it came down to the paperwork they explained everything fully so that I understood exactly what i was signing. To top it off, Frank Brown offers a great and affordable in house warranty program that takes care of your vehicle if any mishaps arise outside of the manufacturer warranty. Couldn’t be more pleased with my experience. - Sage Free More
Purchase of a new 2019 Honda Pilot The dealership was very polite, professional and answered all my questions. I was not pressured into buying the car. I was very impressed with the t The dealership was very polite, professional and answered all my questions. I was not pressured into buying the car. I was very impressed with the two people I dealt with. More
I purchased a used GMC. I was happy with the sale service. Ricardo Alegria was very nice on the phone before I went to the dealership. He was very informative and willing to I was happy with the sale service. Ricardo Alegria was very nice on the phone before I went to the dealership. He was very informative and willing to help me understand the electronics of this vehicle. Requested that if I needed more help, just call him or drop by. More