Frank Brown Auto and Truck Ranch

Disappointed with customer service Sent in a family member to get my trucks oil changed and tires balanced. When asked about the tires the service rep was rude to the family member gett Sent in a family member to get my trucks oil changed and tires balanced. When asked about the tires the service rep was rude to the family member getting my vehicle serviced More

New Car I was looking to buy a new car and I came to Frank Brown because I heard good things from a friend who purchased her car here. They were helpful and I I was looking to buy a new car and I came to Frank Brown because I heard good things from a friend who purchased her car here. They were helpful and I purchased my new car here. :) More

Change oil and filter and 25 point checkup I trust service department at Frank Brown—they are efficient and always do a good job. They do job quickly. They will go the extra mile!!! I trust service department at Frank Brown—they are efficient and always do a good job. They do job quickly. They will go the extra mile!!! More

Great sales staff!! We were shopping for a new Yukon and checked out Frank Brown's inventory online by recommendation of our son. We found one that was exactly what we wa We were shopping for a new Yukon and checked out Frank Brown's inventory online by recommendation of our son. We found one that was exactly what we wanted and within 24 hrs we were pulling out of the dealership with our purchase. Mr. Beasley and Mr. Poyner made everything go so smoothly for us... More

Great experience! Dan was an amazing sales man! Very approachable and true to his words. Helped me get exactly what I was looking for but never was pushy with the sale. Dan was an amazing sales man! Very approachable and true to his words. Helped me get exactly what I was looking for but never was pushy with the sale. Very kind hearted and pleasant to do business with. Would definitely recommend!! More

Great Customer Service Quality service and friendly staff. Will take all of our vehicles to Frank Brown Auto and tell our friends. Thank you to the staff there. Quality service and friendly staff. Will take all of our vehicles to Frank Brown Auto and tell our friends. Thank you to the staff there. More

Awesome Phillip was great too work with. He wasn't pushy and didn't get annoyed with my multiple visits and and asking the same question over and over. Phillip was great too work with. He wasn't pushy and didn't get annoyed with my multiple visits and and asking the same question over and over. More

Awesome Service Every Time I went in for an inspection and oil change and was in and out in less than 30 minutes! Great people, free popcorn and water available while you wait, I went in for an inspection and oil change and was in and out in less than 30 minutes! Great people, free popcorn and water available while you wait, vending machines available for anything else you may want while you wait. Excellent place! More

Friendly place and not hi-pressure Went looking for a Honda Ridgeline to test drive and see if it was what I was looking for in a light duty pickup. All the people I dealt with at the Went looking for a Honda Ridgeline to test drive and see if it was what I was looking for in a light duty pickup. All the people I dealt with at the dealership were friendly and helpful. I did wind up buying a Ridgeline and I am very satisfied with my experience at Frank Brown Honda dealership. I plan on having the vehicle serviced there when it needs it and I hope it goes as well. Note: I did not give a rating on Price below since no one ever thinks they got the absolute best possible price and that is what I consider 'Excellent" to mean. I bought the vehicle so obviously I thought I got a fair deal. More

Quick and easy We were a little frustrated that the dealership wouldn’t throw in a $100 floor mat. Little things like this is what makes your customers feel valued. We were a little frustrated that the dealership wouldn’t throw in a $100 floor mat. Little things like this is what makes your customers feel valued. More