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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,358 Reviews

5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,358 reviews

April 22, 2019

Good work-timely manner I needed to bring my car in for an oil change about noon. I thought it might take a long time then.I asked for an estimate of how long it would take. More

by Sister1935
Recommend Dealer
Yes
Employees Worked With
I don’t rember
April 22, 2019

Fast, friendly, dependable I’ve gone to Frank Brown for 2 years now and I’ve only had one problem. They see my tire light on and never fix the issue. But as for the oil change, More

by Syrenareann16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Alegria
April 22, 2019

Oil change Went in for an oil change. But just wanted to say that Ronnie always takes care of us with the upmost professionalism. Thank you again More

by Bramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie botello
April 22, 2019

Great people to work with Working with the people at Frank Brown make the purchase worth it. They will work with you in anyway to get you in a car that you can afford without More

by RMNIXON16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike the money guy. Great guy, Phillip Richardson
April 22, 2019

Great service Quick and friendly service. Was there for an oil change. Enjoyed some popcorn and a bottle of water while we waited. Terry was very polite and friendl More

by carolynpoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
April 22, 2019

Warranty Work My update would not go away from the radio screen and there was a squeak in the driver’s door window. Both were fixed and I am pleased with the work More

by billdee4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie in Service , Tyson Hall
April 22, 2019

Good Dealership The man that sold my truck was a Pro, good man he show me and answer all the questions. I’m happy that I make the best choice of getting my new truck More

by eddiecv1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
April 22, 2019

I was in a pinch and Sammy stepped up and got my Yukon Excellent in all respects and a great help on a Friday afternoon late before a holiday weekend. You guys took great care of us! Thanks !! More

by DanofLbbk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy in Service and another gentleman
April 22, 2019

Kind people who really have your best interest in mind! Our salesman JR was so great to work with. As a young college student who has only depended on her parents, he was so understanding and patient and di More

by cincoranch5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack (JR) Gilvin
April 19, 2019

Excellent!! Everyone from the service department to Terry where you check out were very cordial and knew what they were doing. I would highly recommend your serv More

by gittyupgo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry in check our
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