Frank Brown Auto and Truck Ranch
Lubbock, TX
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Good work-timely manner I needed to bring my car in for an oil change about noon. I thought it might take a long time then.I asked for an estimate of how long it would take. I needed to bring my car in for an oil change about noon. I thought it might take a long time then.I asked for an estimate of how long it would take. He said 45 minutes—actually it was about 30 minutes even including the usual maintenance inspection More
Fast, friendly, dependable I’ve gone to Frank Brown for 2 years now and I’ve only had one problem. They see my tire light on and never fix the issue. But as for the oil change, I’ve gone to Frank Brown for 2 years now and I’ve only had one problem. They see my tire light on and never fix the issue. But as for the oil change, battery issues, and inspections, they’re great to go to. More
Oil change Went in for an oil change. But just wanted to say that Ronnie always takes care of us with the upmost professionalism. Thank you again Went in for an oil change. But just wanted to say that Ronnie always takes care of us with the upmost professionalism. Thank you again More
Great people to work with Working with the people at Frank Brown make the purchase worth it. They will work with you in anyway to get you in a car that you can afford without Working with the people at Frank Brown make the purchase worth it. They will work with you in anyway to get you in a car that you can afford without any pressure. This was the second purchase from Frank Brown I will return for a third . More
Great service Quick and friendly service. Was there for an oil change. Enjoyed some popcorn and a bottle of water while we waited. Terry was very polite and friendl Quick and friendly service. Was there for an oil change. Enjoyed some popcorn and a bottle of water while we waited. Terry was very polite and friendly. More
Warranty Work My update would not go away from the radio screen and there was a squeak in the driver’s door window. Both were fixed and I am pleased with the work My update would not go away from the radio screen and there was a squeak in the driver’s door window. Both were fixed and I am pleased with the work More
Good Dealership The man that sold my truck was a Pro, good man he show me and answer all the questions. I’m happy that I make the best choice of getting my new truck The man that sold my truck was a Pro, good man he show me and answer all the questions. I’m happy that I make the best choice of getting my new truck here. More
I was in a pinch and Sammy stepped up and got my Yukon Excellent in all respects and a great help on a Friday afternoon late before a holiday weekend. You guys took great care of us! Thanks !! Excellent in all respects and a great help on a Friday afternoon late before a holiday weekend. You guys took great care of us! Thanks !! More
Kind people who really have your best interest in mind! Our salesman JR was so great to work with. As a young college student who has only depended on her parents, he was so understanding and patient and di Our salesman JR was so great to work with. As a young college student who has only depended on her parents, he was so understanding and patient and did everything he couple to make us happy and get us the best deal! More
Excellent!! Everyone from the service department to Terry where you check out were very cordial and knew what they were doing. I would highly recommend your serv Everyone from the service department to Terry where you check out were very cordial and knew what they were doing. I would highly recommend your service department. Thank you for your service in taking care of my vehicle. More