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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,358 Reviews

5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,358 reviews

April 01, 2019

Excellent Freddy Castro went above and beyond to help my daughter with her first car. Made the process easy. He helped us with a good deal More

by jagonzales5275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy castro
April 01, 2019

Give Terry a raise Terry is such an asset. Always friendly...alwayknows my name. Always explains what was done . My first Jonda 2001. Terry is stil there for my 2017. More

by mhmorgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Lovless
April 01, 2019

Quick and efficient People were very professional and gave me a detailed report work was done in a very quick time and waiting room was comfortable and had plenty things More

by j.beard63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bryant
April 01, 2019

brake replace, and wheel repair It was done quickly and friendly! I like this service center. There is no surprise when I walk in there. Everyone is friendly and helpful. More

by janet123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Dean, Terry
April 01, 2019

Good place for a used car. My wife and I went by for a short test drive only but ended up purchasing the car. At no time did we feel we were being pushed or steered into a rash More

by dkoett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kienan Beasley
April 01, 2019

Oil change Dean and Terry were fantastic! I highly recommend getting Honda repairs at Frank Brown! I have always had a great experience with the Honda side of se More

by christopher-m.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Loveless and Terry.
March 30, 2019

Bought a replacement tire. I went in to get a replacement tire. There was damage to right front. Service was able to find a match in the city. Terry got it [processed through More

by deweybritt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry in cashier
March 30, 2019

Oil change Done in less than 30 mins. Didn’t have to wait for too long. Dean and a Terry are very friendly. I like going there. More

by AP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean L, Terry
March 29, 2019

Four stars I would give the service department four stars I would have given five stars but I was told that there is a oil cooler leak but no one was available t More

by Gmc#1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie
March 29, 2019

Great service He is a friendly guy Nice guy Helpful in the work Try the best he could Hard working Flexible advises He is a hero of the batle More

by phucnguyen4444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
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