Frank Brown Auto and Truck Ranch

Not reviewing the work after doing. The last time they changed the air filter, one screw was not returned till I have it check by a friend due to unusual sound,now after replacing airbag The last time they changed the air filter, one screw was not returned till I have it check by a friend due to unusual sound,now after replacing airbag,dirt/scratch marks are not cleaned. More

Friendly, helpful and quick! These guys are very nice and helpful. We had a good experience and didn’t spend all day there. We got what we wanted in a good and timely manner! We w These guys are very nice and helpful. We had a good experience and didn’t spend all day there. We got what we wanted in a good and timely manner! We would go back again! Thanks Frank Brown! More

Poor overall service My dealings with frank brown have been poor, seems I have to call to get updates on my vehicle, also they wrecked my truck while in the shop and exten My dealings with frank brown have been poor, seems I have to call to get updates on my vehicle, also they wrecked my truck while in the shop and extended the stay of my truck. They didn’t finish electric issues and asked if I just wanted to take it back, it’s been 2 weeks and my vehicle still has issues that aren’t repaired. I can’t express how poor the service is and, I wish this wasn’t the only gm deleted in Lubbock. More

New customer - 2 visits I’ve been to Frank Brown twice now, once for an oil change and again for a brake check and everyone there is just SO nice! I’ve been to Frank Brown twice now, once for an oil change and again for a brake check and everyone there is just SO nice! More

The BEST ever The best car buying experience I have ever had. I won’t buy are car from anyone else!!! Mathew and Michael are the absolute best!!! The best car buying experience I have ever had. I won’t buy are car from anyone else!!! Mathew and Michael are the absolute best!!! More

Easy and pleasant experience! This is our second vehicle purchase through Frank Brown and we were not disappointed. Our salesman Blake was not only knowledgeable of the vehicle we This is our second vehicle purchase through Frank Brown and we were not disappointed. Our salesman Blake was not only knowledgeable of the vehicle we purchased but the brand as a whole. It almost felt as if we were catching up with an old friend instead of purchasing a new vehicle. I would recommend Blake, the Sales Manager who assisted us and Frank Brown to anyone looking to get a great deal and great vehicle! More

Exceeded expectations in sales presentation I received my CR-V, LX-I 48 hours ago. Excellent sales service with personal follow-up. This Honda is my third. Clearly, I like this brand. The ex I received my CR-V, LX-I 48 hours ago. Excellent sales service with personal follow-up. This Honda is my third. Clearly, I like this brand. The extent of safety technology and interior design is superb. The car is basically a quiet, smooth ride. I researched others in this category. This Honda model came out on top. I have not visited the service department. My experience with Hondas is positive. More

Great service and price Good, quick service with a great value. Waiting room needs some help. Better atmosphere and comfortable seating would be the greatest things to improv Good, quick service with a great value. Waiting room needs some help. Better atmosphere and comfortable seating would be the greatest things to improve on. More

great experience I went to this center to do the annual inspection. The stuff here were so friendly and it went so efficient. The waiting area has some free coffee and I went to this center to do the annual inspection. The stuff here were so friendly and it went so efficient. The waiting area has some free coffee and a place for your kids to play. I highly recommended this place. More

Recall GMC Denali This was for a recall....was treated as if I had just bought a new vehicle 🚗 Respectful and caring folks in clean and friendly environment 🤓 This was for a recall....was treated as if I had just bought a new vehicle 🚗 Respectful and caring folks in clean and friendly environment 🤓 More