Frank Brown Auto and Truck Ranch
Lubbock, TX
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Best dealer so far Best dealership I've dealt with so far. Ramon was very professional and very cooperative. Made a deal that same day. They were very quick to get me ap Best dealership I've dealt with so far. Ramon was very professional and very cooperative. Made a deal that same day. They were very quick to get me approved when I'd already been rejected twice. Highly recommended!!! More
Wonderful Service Department!!! Service department with Honda is stupendous!!! Employees very helpful & informative!!! Keep up the excellent work!!! Thank you for servicing my veh Service department with Honda is stupendous!!! Employees very helpful & informative!!! Keep up the excellent work!!! Thank you for servicing my vehicle quickly and efficiently!!! Highly recommend Frank Brown Honda!!! More
Purchase new Honda with trade-in Sales rep got right to business when I told him what I needed. Reworked the deal with a trade-in and the process was still fast & easy from start to f Sales rep got right to business when I told him what I needed. Reworked the deal with a trade-in and the process was still fast & easy from start to finish! More
Superior service department over many years!! The Honda service at Frank Brown Auto and Truck Ranch has been excellent over many years for me! Dean, Tony, and Ruben have treated me well with gre The Honda service at Frank Brown Auto and Truck Ranch has been excellent over many years for me! Dean, Tony, and Ruben have treated me well with great service and Not recommending items that are Unnecessary. Very appreciative! More
Very good! Very nice and friendly! Very helpful and seemed too care of my car needs. Will go back for future services thank you so much! Will recommend to friend Very nice and friendly! Very helpful and seemed too care of my car needs. Will go back for future services thank you so much! Will recommend to friends and family! More
Misunderstood fees of service I came in to get window fixed and had issues with the vehicle skipping so when he said diagnostic coating 99.00 I was under the impression it was for I came in to get window fixed and had issues with the vehicle skipping so when he said diagnostic coating 99.00 I was under the impression it was for the skipping which I decided not to do only window. I already knew it was a switch issue I wanted fixed not pay 99.00 to tell me what I already knew. Also y’all missed my lock/unlock button up placing the door handle back on. More
Always professional, efficient and helpful I never had anything but a positive service experience from the moment I pull into the service bay until they are finished with my vehicle. I am alway I never had anything but a positive service experience from the moment I pull into the service bay until they are finished with my vehicle. I am always pleasantly surprised by the high level of service I receive each and every time. More
Honda Service We live out of town. We were in Lubbock for doctor appointments - we needed an oil change - we just drove to the service department - they took our ca We live out of town. We were in Lubbock for doctor appointments - we needed an oil change - we just drove to the service department - they took our car back to perform service - they were finished in 30 minutes - in and out. More
Service experience I was completely satisfied with the repair of my vehicle during the time it was in Frank Brown's service center . I was updated with information on th I was completely satisfied with the repair of my vehicle during the time it was in Frank Brown's service center . I was updated with information on the repair as it was being completed . I would highly recommend Frank Brown for any one else that is looking for a service center for their vehicle . More
Good service I always get good service and prompt service each time I come in. Staff are always friendly and polite. They complete the service as quickly as possib I always get good service and prompt service each time I come in. Staff are always friendly and polite. They complete the service as quickly as possible. More