Frank Brown Auto and Truck Ranch

Some good some not so good I went in with two things wrong The check engine light was fixed but I am still finding the problem with my brakes. It is better just not fixed comp I went in with two things wrong The check engine light was fixed but I am still finding the problem with my brakes. It is better just not fixed completely. In fairness to Frank Brown I have not had time to let the know there is still a problem. More

Great job! Get it done fast but get it done right! Excellent work and great people! The service department ta first class! Appreciate their attitude and work et Get it done fast but get it done right! Excellent work and great people! The service department ta first class! Appreciate their attitude and work ethic. More

Wonderful I was having quite a few electrical issues with my car that was barely a year old- it was unbelievably frustrating, but the dealership was very reliab I was having quite a few electrical issues with my car that was barely a year old- it was unbelievably frustrating, but the dealership was very reliable. Dean called me with updates in a very timely manner, and every staff member that I spoke to was always friendly. More

Oil change Rudy and Terry are always very helpful and friendly. I really appreciated the gentleman who drives the van when he takes me to my job. Rudy and Terry are always very helpful and friendly. I really appreciated the gentleman who drives the van when he takes me to my job. More

Top customer service Ronnie was our service advisor, he was very personable, and kept us up to date on the process of the vehicle. I would definitely recommend frank brow Ronnie was our service advisor, he was very personable, and kept us up to date on the process of the vehicle. I would definitely recommend frank brown to others More

Starter, brakes, and maintenance Overall good experience. Dean kept me informed during the repair process and was prompt with his phone calls. Very professional. Shuttle driver quick Overall good experience. Dean kept me informed during the repair process and was prompt with his phone calls. Very professional. Shuttle driver quick and great driver as usual. More

Oil change Quick and fast Service as always. Was just in for an oil change had no problems everyone was friendly as always. Nice to be able to just drop in witho Quick and fast Service as always. Was just in for an oil change had no problems everyone was friendly as always. Nice to be able to just drop in without an appointment More

Quick and easy We had Kienan Beasley as a salesman. He was very low key, but very knowledgeable about the cars. He found us the perfect, gently used car on the lo We had Kienan Beasley as a salesman. He was very low key, but very knowledgeable about the cars. He found us the perfect, gently used car on the lot. From there it was such and easy way to buy a car. More

Love my Honda! Our salesman was top notch. Came in November to look around, came back in January to buy. Hope the service department is just as good. Great experienc Our salesman was top notch. Came in November to look around, came back in January to buy. Hope the service department is just as good. Great experience! More

Alignment The dealership was very quiet to take the appointment vs the other GM dealership around Lubbock which was very nice and the price was very fair compar The dealership was very quiet to take the appointment vs the other GM dealership around Lubbock which was very nice and the price was very fair compared to others. Long story story short was the sevices advisor was fine but I left the truck for 24 hours for the alignment and got the truck back with the steering wheel not inline with the wheels and ended up waiting 2 hours at the dealership at it had been there for more then 24 hours. More