Frank Brown Auto and Truck Ranch
Lubbock, TX
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great service as always All of the crew at Frank Brown Service Department do excellent work and customer service. Corey, David, Sammie and all have always take care of my tr All of the crew at Frank Brown Service Department do excellent work and customer service. Corey, David, Sammie and all have always take care of my truck needs. Thanks again, Marc West More
Yukon service Had my Yukon in a week before to fix the DVD player and they found a leak on my radiator. They ordered a part for it and when it came in they called m Had my Yukon in a week before to fix the DVD player and they found a leak on my radiator. They ordered a part for it and when it came in they called me to bring the Yukon in and replace it. Ended up ordering the wrong part but was able to get a loaner car for the day. Got the part the next day. The only issue we had was when we got the DVD player replaced it did not come with a remote. Our old one was shipped off so we have to wait a couple weeks to get the remote back. More
Very nice people They were very nice and kind to us. They recommended us the perfect car and the best part that they were bilingual. Hablan español y muy amables con n They were very nice and kind to us. They recommended us the perfect car and the best part that they were bilingual. Hablan español y muy amables con nosotros. More
Awesomesauce David in the used car department really went above and beyond! He was able to find me a good quality car with everything I was looking for . David in the used car department really went above and beyond! He was able to find me a good quality car with everything I was looking for . More
Excellent service I have been bringing my Civic to Frank Brown for almost six years. I am always treated with respect. Everyone is very helpful and friendly. I highl I have been bringing my Civic to Frank Brown for almost six years. I am always treated with respect. Everyone is very helpful and friendly. I highly recommend! More
Purchase of car Blake was very helpful and could answer all the questions about the vehicle we were interested in purchasing. When we came to pick up the car he spen Blake was very helpful and could answer all the questions about the vehicle we were interested in purchasing. When we came to pick up the car he spent the time to explain how everything worked and told us if we had any questions or needed help to call him. More
Excellent! Customer service was excellent and waiting time was very short. Service was great overall, would definitely recommend to someone else. Waiting room is Customer service was excellent and waiting time was very short. Service was great overall, would definitely recommend to someone else. Waiting room is very clean, car was serviced quick and work was completely to satisfaction. More
Dean was great help with headlight fix Dean and Frank Brown did great fixing my 16 accord headlight. Thanks for looking for best price and completing the job well. We have for Hondas and Dean and Frank Brown did great fixing my 16 accord headlight. Thanks for looking for best price and completing the job well. We have for Hondas and use Frank Brown service regularly with satisfaction. More
Fix slow leak tire, rotate tires, oil change I had to get a slow leak in one tire fixed and then I decided that they needed to be rotated. And while we were at it, I got the oil changed as well. I had to get a slow leak in one tire fixed and then I decided that they needed to be rotated. And while we were at it, I got the oil changed as well. Dean said it would be maybe an hour so I settled down in the waiting lounge with a book. No sooner was I at a critical point in the mystery than Terry said it was ready! I wanted to read a few more pages so we had a good laugh. This is my second Honda and I would definitely buy another from Frank Brown because of the quality of the service department. More
2019 Pilot Good experience. Phillip was helpful answering questions and providing other necessary information. Process was pretty easy as far as car buying goes Good experience. Phillip was helpful answering questions and providing other necessary information. Process was pretty easy as far as car buying goes. Would do business with them again. More