Frank Brown Auto and Truck Ranch
Lubbock, TX
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Friendly fast service! The service price for an oil change is super reasonable! I am very happy with the price. The workers were all friendly from the time i pulled up to th The service price for an oil change is super reasonable! I am very happy with the price. The workers were all friendly from the time i pulled up to the time i left in my car. The service is quick as i am able to wait in the comfortable waiting room for my car to be finished with. I am COMPLETLEY satisfied with the service i get here! More
The Sales Staff took good care of me. T The Sales Staff made sure that I received all applicable discounts and made sure that I got the make, model, color and equipment that I wanted. The Sales Staff made sure that I received all applicable discounts and made sure that I got the make, model, color and equipment that I wanted. More
I had a good experience. Very knowledgeable staff Terry at the front desk is friendly and does a good job. It would be great if the service department was open on Saturdays for oil changes. Terry at the front desk is friendly and does a good job. It would be great if the service department was open on Saturdays for oil changes. More
Traded 2014 Odyssey EXL in on 2019 Odyssey Elite I had a great experience January buying 2017 Pilot EXL with Phil Richardson, so we asked to meet him for new car for my wife. Good experience, fast se I had a great experience January buying 2017 Pilot EXL with Phil Richardson, so we asked to meet him for new car for my wife. Good experience, fast service and good deal! More
Oil change and tire rotation We went in for an oil change and tire rotation. We were in and out faster than they told us and got the usual friendly service. We went in for an oil change and tire rotation. We were in and out faster than they told us and got the usual friendly service. More
Treated like a VIP We live in a world where many of us want to feel valued and respected but don’t. It was nice to go to Frank Brown and feel that while getting excellen We live in a world where many of us want to feel valued and respected but don’t. It was nice to go to Frank Brown and feel that while getting excellent car and customer care. More
Oil change service Frank Brown. Is very professional and courteous. Their service department complete the oil change very quickly and the vehicle very clean. I really l Frank Brown. Is very professional and courteous. Their service department complete the oil change very quickly and the vehicle very clean. I really like the document that shows what the checked. Great service. More
Not too happy The first time I ever brought my truck to Frank Brown to be fixed I told the service department that I needed a software update due to 2 other places The first time I ever brought my truck to Frank Brown to be fixed I told the service department that I needed a software update due to 2 other places told me this and said it had to be a dealership of GMC that would do this as they did not have equipment. I was told there was no update for my truck at this time. Now it’s the 3rd time I have taken it to them and now I’m being told it needs an update. So having to pay the 100.00 each time I went adds up. I get frustrated and didn’t take back ASAP and I should have but would wait until something else was wrong to take truck in because it is an inconvenience to have to take my truck and leave. More
Oil Change Brought my 2019 Yukon XL Denali in for oil change. Fast and friendly service. It did take about an hour for oil change but worth taking it to manufact Brought my 2019 Yukon XL Denali in for oil change. Fast and friendly service. It did take about an hour for oil change but worth taking it to manufacturers dealer service center. More
Great employees great job! Great service great employees!! Rudy and terry were so kind! Very prompt service and my car was in great shape afterwards! Coming back again! I would Great service great employees!! Rudy and terry were so kind! Very prompt service and my car was in great shape afterwards! Coming back again! I would defn recommend you all! More