Frank Brown Auto and Truck Ranch

Always a positive experience The Service Department is one of the reasons we purchase our vehicles from Frank Brown. This was my first time to register my appointment on line; I'l The Service Department is one of the reasons we purchase our vehicles from Frank Brown. This was my first time to register my appointment on line; I'll be doing it again - very easy. More

Lost my keys and they were fast and thorough in helping me. They explained everything and quoted my price and did not require an appointment . They also finished the work while I waited in their very comfortab They explained everything and quoted my price and did not require an appointment . They also finished the work while I waited in their very comfortable waiting area and had fresh popcorn! More

Great Walked in knowing exactly what I wanted and everyone went above and beyond to make sure I walked out with just that! Friendly environment and excellen Walked in knowing exactly what I wanted and everyone went above and beyond to make sure I walked out with just that! Friendly environment and excellent costumer service made my first time car buying process smooth and easy can’t wait to work with y’all in the future More

2018 crv Friendly, respectful, dealings with Frank Brown Honda. This is my second vehicle with them. Quick to find what I wanted! I appreciate the time to set Friendly, respectful, dealings with Frank Brown Honda. This is my second vehicle with them. Quick to find what I wanted! I appreciate the time to set up all my personal settings, too. More

Work on daughters car Car was serviced in Austin, brought to Rudy in Lubbock, work needed was not what was quoted in Austin. 90000 service was done, can depend on service d Car was serviced in Austin, brought to Rudy in Lubbock, work needed was not what was quoted in Austin. 90000 service was done, can depend on service done!! More

Very helpful and friendly The service department was awesome got my car in and out quickly went above and beyond to help me. Not only did they fix the problem I took my car in The service department was awesome got my car in and out quickly went above and beyond to help me. Not only did they fix the problem I took my car in for but also checked it for recalls and fixed all of that as well and explained it all in detail More

Horrible My truck was serviced and returned to me with a check in all the green boxes, only for the check engine light to turn on the day after. To make things My truck was serviced and returned to me with a check in all the green boxes, only for the check engine light to turn on the day after. To make things worse my fuel line came loose in Ballinger, Horrible service department highly recommend going elsewhere. I have driven GMC my entire life and have never had a problem until going to Frank Brown Auto in Lubbock. Two thumbs down. More

Great Service Like Always. I can always depend on Frank Brown with great customer service. When vehicle needs service I always take my vehicle to these guys and they take great I can always depend on Frank Brown with great customer service. When vehicle needs service I always take my vehicle to these guys and they take great care of me. More

Frank Brown Honda Service Department Frank Brown service department always does a great job in a timely manner. All the employees are friendly and helpful. We have been going to Frank Bri Frank Brown service department always does a great job in a timely manner. All the employees are friendly and helpful. We have been going to Frank Briwn Honda for over twenty years and will continue to use them. More