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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,358 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,358 reviews
November 02, 2018
Oil change Service in the morning was swiftly done without any glitches. Tire rotations were on the house. The service was professional and on time over and exce Service in the morning was swiftly done without any glitches. Tire rotations were on the house. The service was professional and on time over and excellent job as a whole. More
by robcyn918
Verified CustomerEmployees Worked With
Ricardo Alegria
November 01, 2018
Amazing customer service Everyone at the Frank Brown Honda service department is always so friendly & helpful. I especially love that I’ve seen the same faces in that departme Everyone at the Frank Brown Honda service department is always so friendly & helpful. I especially love that I’ve seen the same faces in that department since I bought my first Honda in 2006, that says a lot. Terry is always the best, his customer service is world class & he always has a smile on his face! More
by Meaghan Spitz
Employees Worked With
Terry
October 31, 2018
We were very please with the entire experience. We appreciated the time Dan spent with us. He was very helpful . This is my third time to purchase a car from this dealership. Thanks We appreciated the time Dan spent with us. He was very helpful . This is my third time to purchase a car from this dealership. Thanks More
by SHARRON0
Employees Worked With
Dan Bryant
October 31, 2018
Albert is Awesome Albert Botello is Awesome. He was extremely helpful and knowledgeable. He made us feel right at home. This is the fourth car our family has bought fr Albert Botello is Awesome. He was extremely helpful and knowledgeable. He made us feel right at home. This is the fourth car our family has bought from Frank Brow with every experience being good but our recent one with Albert being the Best! More
by emraldeyes1968
Employees Worked With
Albert Botello
October 30, 2018
Frank Brown Honda Review we experienced polite service and good explanations of available models and options to lease again or buy Used dealership 3 years ago and won’t hesit we experienced polite service and good explanations of available models and options to lease again or buy Used dealership 3 years ago and won’t hesitate to use again More
by JOSIETAGGART
Employees Worked With
Phillip Richardson
October 30, 2018
Excellent service Phil Richardson was very helpful from start to finish. He made finding and buying our vehicle easy. Excellent transaction overall. Surely I will chec Phil Richardson was very helpful from start to finish. He made finding and buying our vehicle easy. Excellent transaction overall. Surely I will check them first before buying my next vehicle. More
by yonkers2404
Employees Worked With
Phillip Richardson
October 29, 2018
Oil change Great extra service, needed my rear windshield wiper checked and my rep assisted in finding a solution until I can get it serviced. Not needed but he Great extra service, needed my rear windshield wiper checked and my rep assisted in finding a solution until I can get it serviced. Not needed but he did it anyway. More
by rzeair24
Employees Worked With
Ricardo Alegria
October 29, 2018
Efficiency Frank Brown GMC dealership continues to provide friendly and efficient service to their customers. Prompt and dependable service is what one receives Frank Brown GMC dealership continues to provide friendly and efficient service to their customers. Prompt and dependable service is what one receives each and every time. More
by TAnderson
Employees Worked With
Ronnie
October 29, 2018
Good service I bought my car from the Frankbrown Honda about an year ago. They gave me a better deal with a best customer service experience. I went to every servi I bought my car from the Frankbrown Honda about an year ago. They gave me a better deal with a best customer service experience. I went to every service since then. Good service. Good People More
by THARAPREM1988
Employees Worked With
Blake Silvas, Phillip Richardson, Philip Jansen, Dayne O'Reilly, Tyson Hall, Dan Bryant, Kienan Beasley, Ricardo Alegria
October 29, 2018
Lubbock They charge me $1,454 and not fixed my Hummer. And charge more. We took our car to another mechanic and they fixed for $60. They charge me $1,454 and not fixed my Hummer. And charge more. We took our car to another mechanic and they fixed for $60. More
by Barbara2193
Employees Worked With
Na
