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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,358 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,358 reviews
October 26, 2018
Buying a Car Made Simple Frank Brown Honda made my car buying experience simple. They gave me the lowest price, fair trade-in value, and best service. They are very transp Frank Brown Honda made my car buying experience simple. They gave me the lowest price, fair trade-in value, and best service. They are very transparent and honest. If you don’t want to be tricked into buying a car, go to the honest folks at Frank Brown. More
by wheepgw
Verified CustomerEmployees Worked With
Rick Swindell, Blake Silvas
October 26, 2018
GREAT! Wonderful service! Very friendly and helpful. They had my car done very quickly. They called asquuckly as it was done. I could have picked it up e Wonderful service! Very friendly and helpful. They had my car done very quickly. They called asquuckly as it was done. I could have picked it up early in the morning. More
by rene.boyd
Employees Worked With
Ricardo Alegria
October 26, 2018
Quality of service is lacking. I've taken my truck in for a front end alignment twice now and my truck still pulls to the right. My invoice has no discription and is blank in refer I've taken my truck in for a front end alignment twice now and my truck still pulls to the right. My invoice has no discription and is blank in reference to the alignment. The service rep was of no help and had no information. More
by Prneum
Employees Worked With
Sammy
October 26, 2018
Really good, quick service It was Really fast service considering it was lunch time and busy. Also it was a very good price for a full service on my vehicle It was Really fast service considering it was lunch time and busy. Also it was a very good price for a full service on my vehicle More
by JVLOPEZ10
Employees Worked With
Blake Silvas, Phillip Richardson, Philip Jansen, Dayne O'Reilly, Tyson Hall, Dan Bryant, Kienan Beasley, Ricardo Alegria
October 26, 2018
Perfect Keep up the good work very nice people who work hard will definitely be coming back to frank brown in Lubbock Texas thanks again k Keep up the good work very nice people who work hard will definitely be coming back to frank brown in Lubbock Texas thanks again k More
by Suds13
Employees Worked With
Ricardo Alegria
October 25, 2018
Good folks Easy in and out oil change at service department. I needed some help with troublesome bolts on a Honda accessory and a gentleman at the body shop with Easy in and out oil change at service department. I needed some help with troublesome bolts on a Honda accessory and a gentleman at the body shop with a great attitude fixed me right up. More
by pschroeder
Employees Worked With
Wish I had thought to ask the name of the guy at the body shop who helped me. Maybe he’d remember. My part is a seat storage box for my Ridgeline.
October 25, 2018
Honda ridgeline service I would recommend Frank Brown service department they done what they said they would do in the minimum amount of time I gave him a four star ratting, I would recommend Frank Brown service department they done what they said they would do in the minimum amount of time I gave him a four star ratting, pleasant clean and informative thank you Frank Brown More
by Honda
Employees Worked With
Ricardo Alegria
October 24, 2018
Great! Service was great, took care of what I needed and got the part and key I needed in quickly. Terry was very kind and took care of everything I needed. Service was great, took care of what I needed and got the part and key I needed in quickly. Terry was very kind and took care of everything I needed. Appreciated how friendly he was, always had a smile on his face. More
by amburncarla
Employees Worked With
Terry in service department
October 23, 2018
Good service Dean in the Service Center was great to keep me up to date on what was happening with my vehicle. Everyone I dealt with was very courteous Dean in the Service Center was great to keep me up to date on what was happening with my vehicle. Everyone I dealt with was very courteous More
by Happybuyer
Employees Worked With
Dean
October 23, 2018
Great Service at Frank Brown I have been in Lubbock a little over two years now and I take my 2010 Honda Insight to Frank Brown when it tells me it needs to be worked on. This pas I have been in Lubbock a little over two years now and I take my 2010 Honda Insight to Frank Brown when it tells me it needs to be worked on. This past time the Check Engine Light and the IMA light came on as I was driving to work. Frank Brown was able to get me in first thing the next morning. It turns out my car needed a software update instead of a $2000+ hybrid battery pack. After the update my car is running as good as ever. Thanks Frank Brown Honda. I will keep bringing my car in to y’all. More
by ch1c171
Employees Worked With
Ricardo Alegria
