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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,358 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,358 reviews
September 03, 2018
Great service Replaced pump for windshield washer fluid reservoir. Quick service, nice service man, and courteous folks. They always treat me like I am the only cus Replaced pump for windshield washer fluid reservoir. Quick service, nice service man, and courteous folks. They always treat me like I am the only customer there. More
by tammy.diaz
Verified CustomerEmployees Worked With
Tony
September 03, 2018
Helpful, friendly staff Phil was very easy to work with. He was not pushy and very knowledgeable. The staff made the process very seamless. They were easy to work with. Phil was very easy to work with. He was not pushy and very knowledgeable. The staff made the process very seamless. They were easy to work with. More
by kdennis6746.kd
Employees Worked With
Phillip Richardson
September 02, 2018
Once again, great service! Time after time, the service we get at Frank Btown (Honda) exceeds the previous one. This is difficult to do as each service, regardless of what is do Time after time, the service we get at Frank Btown (Honda) exceeds the previous one. This is difficult to do as each service, regardless of what is done, is always done promptly and efficiently. Dean and his co-workers, always have the interest of the customer and deliver excellent service. More
by rjlascano
Employees Worked With
Dean
September 01, 2018
Great ServiceDepartment Experience Quick oil change and and at a GREAT price. Always fast and friendly. Everyone in the Frank Brown SERVICE department always takes of me. Thanks Quick oil change and and at a GREAT price. Always fast and friendly. Everyone in the Frank Brown SERVICE department always takes of me. Thanks More
by tarr1
Employees Worked With
Corey McNeil
August 31, 2018
Wonderful! The guys at Frank Brown are so awesome to work with! Kienan was so welcoming. He made my family and I feel so comfortable and they were so easy to wor The guys at Frank Brown are so awesome to work with! Kienan was so welcoming. He made my family and I feel so comfortable and they were so easy to work with. I loved his honesty and humility he showed. We will definitely be purchasing another vehicle from there again! More
by dedwards0430
Employees Worked With
Kienan Beasley
August 31, 2018
Oil and tire Had a plesent experience and it only took 30 min. I liked the popcorn in the wait room. Only disappointment was the refrigerator was out with the wa Had a plesent experience and it only took 30 min. I liked the popcorn in the wait room. Only disappointment was the refrigerator was out with the water. More
by jmjcast
Employees Worked With
Terry at service counter
August 31, 2018
Good Experience Great customer service! I enjoyed my experience at Frank Brown when selecting and buying my vehicle. I am quite happy with my decision to buy from thi Great customer service! I enjoyed my experience at Frank Brown when selecting and buying my vehicle. I am quite happy with my decision to buy from this dealership! More
by newcarowner
Employees Worked With
Rob Phillips
August 30, 2018
Great place to buy a car The Frank brown Honda dealership was overall a great experience for purchasing a car, Blake was incredible to work with and really got us where we wan The Frank brown Honda dealership was overall a great experience for purchasing a car, Blake was incredible to work with and really got us where we wanted to be, I would come back! More
by PLEE1322
Employees Worked With
Blake Silvas
August 30, 2018
Being reasonable Having a good location easy to get to Phil is a good salesman Sam is very good at Service department telling it like it is Having a good location easy to get to Phil is a good salesman Sam is very good at Service department telling it like it is More
by bernhardgiesbrecht
Employees Worked With
Philip Jansen
August 30, 2018
Easy, Fast, and very friendly The guys at Frank Brown are very friendly and great to work with. This is my third vehicle to buy from them and have had a great experience on all. Th The guys at Frank Brown are very friendly and great to work with. This is my third vehicle to buy from them and have had a great experience on all. They got me into exactly what I was looking for. More
by Wiley25
Employees Worked With
Steven Lunday , Philip Jansen
