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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,357 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,357 reviews
August 22, 2018
Wonderful They are very helpful and explain everything to you I recommend it to everyone that is looking to buy a car or do service on there vehicle They are very helpful and explain everything to you I recommend it to everyone that is looking to buy a car or do service on there vehicle More
by daisy.paez0731
Verified CustomerEmployees Worked With
Terry, Tyson Hall, Dan Bryant
August 21, 2018
Oil Change 08-22-2018 Excellent Tony V. Service Advisor, Always personable and attentive. I enjoy going to Frank Brown Honda. Terry, Head Cashier always treats you kind, and fair. Tony V. Service Advisor, Always personable and attentive. I enjoy going to Frank Brown Honda. Terry, Head Cashier always treats you kind, and fair. He too is pleasant and willing to help you in your services. Thank you. More
by advancedbl79
Employees Worked With
Angel Sauceda
August 21, 2018
Excellent They have a great customer service. And everyone is so smiling and friendly. The service was fast. We did not have to wait long. Definitely recommendi They have a great customer service. And everyone is so smiling and friendly. The service was fast. We did not have to wait long. Definitely recommending it to a friend. More
by jbm
Employees Worked With
Philip Jansen
August 20, 2018
Awesome Service They are always so helpful. I love going in they make an effort to have a relationship with each customer and take care of them as if they were family They are always so helpful. I love going in they make an effort to have a relationship with each customer and take care of them as if they were family. More
by abby.woodward1
Employees Worked With
Terry
August 19, 2018
Best Salesman ever. Ricardo, is an amazing salesman. He was very patient and outstanding in every aspect in making my first car purchase amazing. more than five stars wor Ricardo, is an amazing salesman. He was very patient and outstanding in every aspect in making my first car purchase amazing. more than five stars worth. More
by savannah22
Employees Worked With
Ricardo Alegria
August 19, 2018
It was a fantastic experience. Immediately after I drove up, I was met by very friendly and courteous workers. I waited a very short time in the clean and comfortable waiting area. Immediately after I drove up, I was met by very friendly and courteous workers. I waited a very short time in the clean and comfortable waiting area. When my car was ready, I paid my bill to a very nice man. The whole experience was efficient and very friendly. I would highly recommend Frank Brown Honda to everyone. More
by kathymthomas58
Employees Worked With
Sorry, I can't remember any names
August 17, 2018
Oil change, etc. This is my second trip to the service department and it was another positive experience. The employees were fast, friendly and efficient. Everything This is my second trip to the service department and it was another positive experience. The employees were fast, friendly and efficient. Everything that I asked to be done was done to my satisfaction. More
by aledbetter53
Employees Worked With
Unforgunately, I don't remember anyone's name. Sorry
August 16, 2018
Oil change was fast and efficient All personnel was friendly and helpful explained all services that were needed waiting room was clean comfortable price was fair for work done check All personnel was friendly and helpful explained all services that were needed waiting room was clean comfortable price was fair for work done check out was quick More
by halliegrant131
Employees Worked With
Tyson Hall
August 16, 2018
Awesome and timely service Rudy was very helpful and informative. He offered to give me a ride to and from the shop. He gave excellent service and called me to keep me updated. Rudy was very helpful and informative. He offered to give me a ride to and from the shop. He gave excellent service and called me to keep me updated. More
by MamaBair
Employees Worked With
Rudy C - service dept
August 15, 2018
Awesome and fast The service was very fast. Everyone was very nice and professional. I would highly recommend everyone to go here. They provide complimentary drinks The service was very fast. Everyone was very nice and professional. I would highly recommend everyone to go here. They provide complimentary drinks and coffee. More
by dunghuynh22
Employees Worked With
Blake Silvas, Phillip Richardson, Philip Jansen, Dayne O'Reilly, Bernardo Ottoni, Tyson Hall, Dan Bryant, Kienan Beasley, Dusty Harrison, Ricardo Alegria
