Frank Brown Auto and Truck Ranch

So Thankful for Frank Brown! My AC went out, again, in my car on the way into Lubbock. Sammy Lopez in the service department let me know they were backed up, but managed to find a My AC went out, again, in my car on the way into Lubbock. Sammy Lopez in the service department let me know they were backed up, but managed to find a loaner car for me and was able to look at my car the same day. He was amazing and saved what I thought was about to be a long, miserable, and extremely hot day running around. I decided it might be time to upgrade so Sammy got me in touch with Philip Jansen who responded quickly to all of my questions over the phone. I gave him a list of all of my wants and needs and he was able to find an exact match. Every person I came into contact with at Frank Brown were willing to go the extra mile for me to make this a smooth and easy transition for my family. I highly recommend Frank Brown, whether you just need a simple car repair or you're ready for something new. More

Great!!!! Great service!!! It was an excellent experience Ricardo is a great guy and worked hard to make it easy for me to purchase a new truck. Great service!!! It was an excellent experience Ricardo is a great guy and worked hard to make it easy for me to purchase a new truck. More

Sales Excellence These guys always take great care of me. Phillip Jansen is very professional and very customer focused. He is why I have bought 5+ Yukons from Frank These guys always take great care of me. Phillip Jansen is very professional and very customer focused. He is why I have bought 5+ Yukons from Frank Brown. More

Great Service On my second Honda! 15 year customer! Rudy always gets me in and out for my oil change. Very professional and fast service. Terry is also great at t On my second Honda! 15 year customer! Rudy always gets me in and out for my oil change. Very professional and fast service. Terry is also great at the checkout desk - polite and friendly. Thanks guys! More

Very Fast and Friendly They did an amazing job with my car and I was out in less than an hour. The person that took care of my car was extremely nice. They did an amazing job with my car and I was out in less than an hour. The person that took care of my car was extremely nice. More

Timely service Took vehicle in for regular maintenance. Customer service was great and they had the work completed in under an hour. Thanks to the service team. Took vehicle in for regular maintenance. Customer service was great and they had the work completed in under an hour. Thanks to the service team. More

Great Experience!! Overall this was one of the better car Buying experiences I have ever had. No high pressure sales or gimmicks just good people and honest service. Overall this was one of the better car Buying experiences I have ever had. No high pressure sales or gimmicks just good people and honest service. More

Oil change Waiting room very comfortable and offers TV, computer, magazines and popcorn and water or coffee. Also has play equipment for those with small childre Waiting room very comfortable and offers TV, computer, magazines and popcorn and water or coffee. Also has play equipment for those with small children. These make waiting enjoyable. More

The service was allsome your WORKS are great I brought my Honda 2006 I always had it services at Honda I only had one problem on the Service We fought but we came to an agreement Since t I brought my Honda 2006 I always had it services at Honda I only had one problem on the Service We fought but we came to an agreement Since then the service been great More