Frank Brown Auto and Truck Ranch

Good service. Quick process. Little need for negotiation Saves me time. Quick process.Little need for negotiation. They delivered the vehicle. No complaint. Have probably purchased 20 vehicles from FBAR. Wi Saves me time. Quick process.Little need for negotiation. They delivered the vehicle. No complaint. Have probably purchased 20 vehicles from FBAR. Will keep coming back. More

Bernardo Ottoni was the best salesman I've meet. Friendly I had a great experience with Bernardo Ottoni, he was very knowledgeable and understanding. One of the best experiences in new car purchasing. I will I had a great experience with Bernardo Ottoni, he was very knowledgeable and understanding. One of the best experiences in new car purchasing. I will be recommending him to friends and family. More

Getting an oil change in a hurry and getting it done correct I can always call the service department and get an estimate of wait time for an oil change and usually it is less than an hour with folks ahead of me I can always call the service department and get an estimate of wait time for an oil change and usually it is less than an hour with folks ahead of me, otherwise it gets going as soon as I pull into the bay. The service writers are always so courteous and smiling. I have yet to find a drop of oil in my driveway. That is extremely rare. Frank Brown's folks are the greatest. More

Honda CRV EXL 2018 Philip Jansen did an incredible job selling me my new 2018 CRV. He was great explaining all the details and made the car buying process a breeze. I wo Philip Jansen did an incredible job selling me my new 2018 CRV. He was great explaining all the details and made the car buying process a breeze. I would recommend him to anybody. Thank you Frank Brown Honda for your business. More

Honda CRV EXL 2018 Excellent customer service all around. Philip Jansen was a pleasure to work with. He listened to what we needed and got us the vehicle to match. I wou Excellent customer service all around. Philip Jansen was a pleasure to work with. He listened to what we needed and got us the vehicle to match. I would definitely recommend buying from Frank Brown Honda. More

Great people that will work for you All around great experience Always friendly, Knowledgeable and helpful. I went to Frank Brown to buy my 3rd GMC in 3 years with no problem quick and e All around great experience Always friendly, Knowledgeable and helpful. I went to Frank Brown to buy my 3rd GMC in 3 years with no problem quick and easy. More

CRV Lease Excellent service from start to finish. Dan Bryant is an excellent representative for the sales team. Michael Masri puts customers at ease during the Excellent service from start to finish. Dan Bryant is an excellent representative for the sales team. Michael Masri puts customers at ease during the process culminating with the financial finalisation. More

Poor customer service I picked up a 2016 suburban that was supposedly certified. They delivered it to my house and come to find out the entertainment system didn't work. I I picked up a 2016 suburban that was supposedly certified. They delivered it to my house and come to find out the entertainment system didn't work. I took it back and they charged me $600 to fix it. They didn't vacuum it out or wash it. They didn't even put the mats where they go, they were just piled in the back and missing driver mat , which they want to charge me for too. I don't think it should matter what car you buy, the customer service should be the same. I will never buy another vehicle from here. More

Service I went in on a very busy weekend and they were able to get me in and out ina very reasonable time. As always Terry was very efficient even with the wa I went in on a very busy weekend and they were able to get me in and out ina very reasonable time. As always Terry was very efficient even with the waiting room full More