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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,270 Reviews
Frank Brown Auto & Truck Ranch first opened its doors in Lubbock in May, 1970. Since that time, we have continuously been among the top dealerships in new and used cars, trucks, vans and SUV's. We attribute this success to the professionalism and courtesy with which we treat our customers and the flexibility our customers enjoy during the buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 4,270 reviews
May 22, 2018
Excellent For being 2 hrs away my salesman and team went to the beyond to get me and my family something we really wanted. Great Teamwork For being 2 hrs away my salesman and team went to the beyond to get me and my family something we really wanted. Great Teamwork More
by Bobby21
May 22, 2018
Fast friendly service Went in for oil change and nail in my tire. Sammy and another man met me in service sept. I waited in the service department area which was clean and Went in for oil change and nail in my tire. Sammy and another man met me in service sept. I waited in the service department area which was clean and very accommodating. Terry, who is always friendly checked me out. More
by Vondacox
Verified CustomerEmployees Worked With
Terry in service dept checkout
May 21, 2018
Bought a car! My experience In purchasing a car was unbelieveably smooth and easy. It was a real joy working with everyone during my buying process. Thank you! My experience In purchasing a car was unbelieveably smooth and easy. It was a real joy working with everyone during my buying process. Thank you! More
by deemuller55
Employees Worked With
May 21, 2018
Wonderful! Friendly customer service. Convienant customer transportation. Very professional and friendly service department. Honda is all around a great vehicle Friendly customer service. Convienant customer transportation. Very professional and friendly service department. Honda is all around a great vehicle to own and drive. Everyone who works at this dealership are courteous and professional More
by FRIERJESS31
Employees Worked With
Other Employees :
Angel Sauceda, Dayne O'Reilly, Bernardo Ottoni, Dan Bryant, Dusty Harrison
May 21, 2018
Outstanding service! Kienan was fantastic in helping us find the perfect vehicle for our family. Made is so easy for us! Literally did everything over the phone and even d Kienan was fantastic in helping us find the perfect vehicle for our family. Made is so easy for us! Literally did everything over the phone and even delivered the car from Lubbock to Midland! More
by LenaeB
Employees Worked With
May 18, 2018
Excellent Service! Rudy and Sunny provided amazing service! They have taken care of our cars for many years and are the reason why we buy Hondas. We always recommend the Rudy and Sunny provided amazing service! They have taken care of our cars for many years and are the reason why we buy Hondas. We always recommend their service to friends and family. More
by junius.merrill
Employees Worked With
May 18, 2018
Efficient,Knowledgeable,personable I was able to drive the car I wanted and make the deal quickly that same afternoon.. My salesman was very knowledgeable and motivated. Overall it wa I was able to drive the car I wanted and make the deal quickly that same afternoon.. My salesman was very knowledgeable and motivated. Overall it was a very personable and efficient experience. I would be happy if the next car I bought went as smoothly. More
by SMANLUBTX
Employees Worked With
Dan Bryant
May 18, 2018
Good service, good value This crew got the job done and weren’t pushy. Service was very speedy. Also gotta love the free popcorn and water. Would recommend to anyone with a Ho This crew got the job done and weren’t pushy. Service was very speedy. Also gotta love the free popcorn and water. Would recommend to anyone with a Honda. More
by ndpifer1
Employees Worked With
Rudy, Corey
May 17, 2018
Oil change Went to get my oil changed. Have been pleased with the great service. Terry, the man at the service desk desk does an Excellent job and making sure th Went to get my oil changed. Have been pleased with the great service. Terry, the man at the service desk desk does an Excellent job and making sure that everything is taken care of on my vehicle. Thanks More
by debbie_424
Employees Worked With
Terry
May 17, 2018
Great car experience Buying a car is so easy, find what you want and the salesman does the rest. I love my car and all the neat attractions it has. My experience was so pa Buying a car is so easy, find what you want and the salesman does the rest. I love my car and all the neat attractions it has. My experience was so painless and he came today, picked it up, put on running boards then brought it back and all I had to do was provide the keys. Life is good. More
by Sbuxkemper
Employees Worked With
