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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,270 Reviews
Frank Brown Auto & Truck Ranch first opened its doors in Lubbock in May, 1970. Since that time, we have continuously been among the top dealerships in new and used cars, trucks, vans and SUV's. We attribute this success to the professionalism and courtesy with which we treat our customers and the flexibility our customers enjoy during the buying process.
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5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,270 reviews

May 10, 2018

Great experience Easy to work with, no issues, answered all my questions and Philip is very friendly! He was able to work with me to get the vehicle I wanted! More

by mkTTU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2018

Easy transaction, very accomodating sales consultant Very accomodating sales consultant /representative Phil Richarson and Rob Phillips. Very Fast transactions . We were treated like family. Easy to dea More

by maryrosepaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Phillips
May 07, 2018

Sales and service team are excellent! Service and sales team are excellent! They have treated me with kindness and respect. Their prices are reasonable and everything is explained well. M More

by G Vallabhan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2018

Truck purchase Excellent and professional experienceWith dealing with your dealership, everything was explained to me during the sale and the payments were right whe More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Alegria
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2018

Great Sale manager needs to treat past customer with respect and acknowledge the fact that I have purchase 5 trucks at Frank Brown and not just ignore them. More

by NAVARROSPEEDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2018

Buying a new vehicle Philip was very willing to work with us and get the best deal for us. He did an excellent job of showing us and explaining all of the features on our More

by brown.jjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2018

Quick, friendly and professional I'm always pleased with the service I get . The service advisors are friendly and professional. The prices are fare and the quality of work is excelle More

by GREGGOODNIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Loveless
May 05, 2018

Always ready to work with you We have purchased and traded several times with Frank Brown and have always had a good experience. I will continue to ask for Phillip Jansen. More

by C Luther
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2018

Excelente very friendly, excellent person, helped me a lot in choosing the car that is best for my family.. i will recommend this to all my friends. More

by Erick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Alegria
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2018

Fast fun and easy Ricardo got my payments less than what I asked for. Thanks Ricardo for the great job. Loved the Honda Civic. I highly recommend Frank Brown. More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Alegria
5.0
This rating includes all reviews, with more weight given to recent reviews.
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