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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,269 Reviews
Frank Brown Auto & Truck Ranch first opened its doors in Lubbock in May, 1970. Since that time, we have continuously been among the top dealerships in new and used cars, trucks, vans and SUV's. We attribute this success to the professionalism and courtesy with which we treat our customers and the flexibility our customers enjoy during the buying process.
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5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,269 reviews

April 27, 2018

Great experience once again . I obviously have many choices to have my car serviced. I continue to come back because of your staff. Rudy my service technician, Terri the cashi More

by flags_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy
April 26, 2018

Purchasing a car Philip Jansen was a great to work with. He was extremely helpful. He worked with me to get the deal that I wanted. He made sure to get my payments to More

by Peanut22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2018

Love Frank Brown Honda Being a young female I was neroabout going in but they walk you through the steps and make sure you’re comfortable with everything from the oil change More

by n.t.valenti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kienan Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Alegria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Sauceda, Dayne O'Reilly, Bernardo Ottoni, Dan Bryant, Dusty Harrison
April 26, 2018

Car service I had the oil changed and my tires rotated and balanced! I was Though in less than an hour! Everyone was helpful and friendly! Thanks! More

by lindasue_floyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry at the counter, technician Bobby, Dean L. service advisor, Robert Larkin Tech
April 26, 2018

Short and sweet! After I got my hot, fresh cup of coffee in the clean comfortable waiting room I settled in for an hour wait for my oil change and over all check. But More

by sfoshee41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
April 25, 2018

I will be a life long customer of Kienan's I purchased a Jeep from Kienan when he worked at Spirit Auto. I was in the process of purchasing a new truck and wanted to find him to get me another More

by Wayneboyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kienan Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2018

Great service and fast. The service was very good and prompt. The guy up front was very helpful and friendly. O would definitely recommend this service center to someone else More

by mkerlely49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Alegria
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2018

Philip is awesome! I have bought my last three vehicles from Philip at Frank Brown. He always has my best interest at heart! I went in looking for a new car and he had More

by Sassy@65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2018

Very good Very pleased with the friendly service and very satisfied with my Honda! I will be back and recommend family and friends to Frank Brown! Thank you ver More

by rachelq600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kienan Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Alegria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dayne O'Reilly, Dan Bryant, Dusty Harrison
April 25, 2018

Amazing Our salesman was amazing and we definitely made him work hard. We came in with 3 of us. He even gave my daughter a snack bar of his because she got h More

by Jamierp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kienan Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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