Frank Brown Auto and Truck Ranch
Lubbock, TX
Filter Reviews by Keyword
By Type
Showing 4,358 reviews
Excellent service ! The time frame I was given to order the parts required to repair my Tahoe and then complete the repairs was exactly the time it required ! The time frame I was given to order the parts required to repair my Tahoe and then complete the repairs was exactly the time it required ! More
Service Ronnie was very helpful in scheduling the service and quickly had the service completed. I will continue to have my truck serviced at Frank Brown. Ronnie was very helpful in scheduling the service and quickly had the service completed. I will continue to have my truck serviced at Frank Brown. More
Working with Angel was great. Working with Angel was great, I was not as impressed with the finance manager. The finance manager came across as a bit condescending and seemed to wa Working with Angel was great, I was not as impressed with the finance manager. The finance manager came across as a bit condescending and seemed to want to play some of the “ car buying “ games that I find so offensive. More
I bought a car so I could keepp these guys Thoroughly competent, always on time, great communications. I've never trusted auto service people the way I do Frank Brown. I own a Honda because o Thoroughly competent, always on time, great communications. I've never trusted auto service people the way I do Frank Brown. I own a Honda because of them. More
Excellent experience I had a great experience at Frank Brown Honda! Excellent customer service and friendliness by Blake Silvas. He took the time to tell me everything I n I had a great experience at Frank Brown Honda! Excellent customer service and friendliness by Blake Silvas. He took the time to tell me everything I needed to know about the car and answer any questions I had. The whole process was fast and efficient. Everyone at Frank Brown was friendly and courteous! Would definitely recommend to anyone! More
Great sales man Dusty the salesmen was great to work with. He is very knowledgeable about the cars and his job . I would definitely go back and request his as my sal Dusty the salesmen was great to work with. He is very knowledgeable about the cars and his job . I would definitely go back and request his as my salesmen More
Great job (as always!) we are never disappointed! Frank Brown has a Great service department! They always have our car ready to go in a resonable amount time! They are always courteous and anxious to Frank Brown has a Great service department! They always have our car ready to go in a resonable amount time! They are always courteous and anxious to help us! More
Super Service Frank Brown Honda has always provided excellent service! Thank you Frank Brown! We have a Toyota as well and their service department is terrible. We Frank Brown Honda has always provided excellent service! Thank you Frank Brown! We have a Toyota as well and their service department is terrible. We take it to Jiffy lube because the Gene Messer Toyota service is so terrible. Honda has always done a fantastic job for us! More
Scratched left passenger window The service center replaced our left passenger window that had a scratch in it. They were timely and replaced the window with ease. and professionali The service center replaced our left passenger window that had a scratch in it. They were timely and replaced the window with ease. and professionalism. More
Bought a car I worked with Dan Bryant and he did an excellent job. I found him to be very knowledge about the CRV. Great Car, great service. I worked with Dan Bryant and he did an excellent job. I found him to be very knowledge about the CRV. Great Car, great service. More