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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,358 Reviews

5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,358 reviews

April 12, 2018

Fast service First ever visit and service and was pleasantly surprised. In and out quickly AND service writer answered my ton of questions with patience and kindne More

by tmadridm92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
April 11, 2018

Couldn't have been better If I buy GMC I'll buy from Frank Brown. Easiest experience buying a vehicle I've had. I buy a vehicle every couple of years and I'm 43, so you do the More

by osgarriott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo Ottoni
April 10, 2018

Great service, courteous, helpful, knowledgeable We have owned our Honda Odyssey for 6 years and have 132,000 miles on it. I have always enjoyed the promptness of their service, the recommendations t More

by serenalynnvoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The tall friendly gentleman who works in service at the check out counter. His name is Terry. He is very customer oriented and can usually answer my service related questions.
April 09, 2018

Oil change From pulling into the bay to paying out it was a great experience. Terry at check out is very friendly and an asset to your company!! More

by cindymcgaha1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
April 09, 2018

Oil Change and Isnpection Rudy always goes above and beyond to help me. He is genuine, caring and loves his job. I will continue to come here as long as he is working. Thank yo More

by kdunham713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Cisneros(?)
April 09, 2018

Service Quick service and friendly. The waiting area was very clean and enjoyed the fresh coffee. Will recommend frank brown service to anyone. Will be back w More

by corderc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember names
April 08, 2018

Oil change Like bringing my car here cause they are great! They don’t wait they get the wok done quick.they are nice and very patient More

by mariahgarcia586@gm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy c
April 06, 2018

5 Stars — Excellent! This was my first visit to the service department. It was my 5,000 miles oil change, and I was very pleased with the service. More

by sandycore5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul and Terry
April 06, 2018

diesel terrain they are helpful and yet not pushy.quick to get back to me on what is happening.. willing to show me many cars before i made up my mind. More

by barkers63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
April 04, 2018

Oil change Everyone from pulling into the garage to checkout were helpful and friendly. They were fast. Terry was super nice at checkout checking to see if coupo More

by derlynskis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry at checkout!
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