
Frank Brown Auto and Truck Ranch
Lubbock, TX
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Great customer service Very fast and attentive to my service. Everything was great and fast. Very helpful staff. Clean and awesome environment. Called me when my car was re Very fast and attentive to my service. Everything was great and fast. Very helpful staff. Clean and awesome environment. Called me when my car was ready and when I picked it up it was ready right away. Oil change was a reasonable price More
Oil change & tire rotation Great customer service. The fastest oil change and tire rotation from any Honda service I’ve ever used. They also did a great job, I will definitely b Great customer service. The fastest oil change and tire rotation from any Honda service I’ve ever used. They also did a great job, I will definitely be going back! More
Great service friendly people. Help in any way. I gave this dealership higher scores because their services is light years about my former dealership. Not only ineed service but also in sales. I als I gave this dealership higher scores because their services is light years about my former dealership. Not only ineed service but also in sales. I also talk to friends about your great Honda dealership. More
Awesome! Quick! Friendly staff!! Great service as always! Quick and efficient along with an incredible staff. Love the staff, quick and incredible service! Thank you Terry for you gre Great service as always! Quick and efficient along with an incredible staff. Love the staff, quick and incredible service! Thank you Terry for you great and friendly service!! You’re the best More
Regularly scheduled maintenance As always, Rudy and crew take care of our Honda Pilot's needs. My wait times are typically less than an hour! This is one of the reasons we continue t As always, Rudy and crew take care of our Honda Pilot's needs. My wait times are typically less than an hour! This is one of the reasons we continue to drive Honda products. More
Best staff in Lubbock Very accommodating to schedule service appointments. Staff always super polite and friendly, efficient, and knowledgeable. They do a great job expla Very accommodating to schedule service appointments. Staff always super polite and friendly, efficient, and knowledgeable. They do a great job explaining the service that was performed. More
Always a GREAT experience I am a happy Honda owner. I'm also a very happy, satisfied Frank Brown Honda customer. From the moment I've dropped my car off with Tony or Dean i I am a happy Honda owner. I'm also a very happy, satisfied Frank Brown Honda customer. From the moment I've dropped my car off with Tony or Dean in Honda care, getting a courtesy ride from Robert, to the time that I'm at the cashier office paying Terry and picking up my car keys, I feel like a valued customer. Keep up the good work, Frank Brown Honda! I appreciate each and every one of you. More
quick and easy It is always easy to get in and out and have personnel who want to help. Friendly and courteous personnel make even having an oil change go better. It is always easy to get in and out and have personnel who want to help. Friendly and courteous personnel make even having an oil change go better. More
Amazing After my 2014 Honda Civic was totaled in a hit and run accident, the associates and managers at Frank Brown Honda were able to get me into a new vehic After my 2014 Honda Civic was totaled in a hit and run accident, the associates and managers at Frank Brown Honda were able to get me into a new vehicle as quickly as I had hoped, and at a great price too! They were helpful, and sensitive to my situation. I would recommend this dealership to anyone searching for a new vehicle. More
Love my Honda Service team I love my Honda service team. Rudy and Tony always greet me and are always so friendly and helpful. I know if I have any questions that they will find I love my Honda service team. Rudy and Tony always greet me and are always so friendly and helpful. I know if I have any questions that they will find the answer and get me the best deal possible. Terry is also always so helpful and friendly!!! More