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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,358 Reviews

5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,358 reviews

March 28, 2018

Not the best I brought my Durango in to get it certified for the warranty why it wasn’t done before I purchased the vehicle is strange.. I had scratched the front More

by jackieneu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bernardo Ottoni
March 28, 2018

Fast Service I brought in my 2016 Acadia with a check engine light. It was quickly diagnosed and they located my extended warranty applied it and The repair was $ More

by JIMCIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Botello
March 28, 2018

Great customer service Very fast and attentive to my service. Everything was great and fast. Very helpful staff. Clean and awesome environment. Called me when my car was re More

by teresarangel317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
March 26, 2018

Great service friendly people. Help in any way. I gave this dealership higher scores because their services is light years about my former dealership. Not only ineed service but also in sales. I als More

by rufusw300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lakin
March 26, 2018

Oil change & tire rotation Great customer service. The fastest oil change and tire rotation from any Honda service I’ve ever used. They also did a great job, I will definitely b More

by ashley.zang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy
March 26, 2018

Awesome! Quick! Friendly staff!! Great service as always! Quick and efficient along with an incredible staff. Love the staff, quick and incredible service! Thank you Terry for you gre More

by stacyshivers84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry!!!
March 24, 2018

Regularly scheduled maintenance As always, Rudy and crew take care of our Honda Pilot's needs. My wait times are typically less than an hour! This is one of the reasons we continue t More

by dibottoni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Cisneros
March 23, 2018

Always a GREAT experience I am a happy Honda owner. I'm also a very happy, satisfied Frank Brown Honda customer. From the moment I've dropped my car off with Tony or Dean i More

by robinshephard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Dean, Robert, Terry
March 23, 2018

Best staff in Lubbock Very accommodating to schedule service appointments. Staff always super polite and friendly, efficient, and knowledgeable. They do a great job expla More

by darlene.h103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean, Tony, and Terry
March 22, 2018

quick and easy It is always easy to get in and out and have personnel who want to help. Friendly and courteous personnel make even having an oil change go better. More

by wolivo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service dept
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