Frank Brown Auto and Truck Ranch
Lubbock, TX
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New Honda Purchase Phil Richarson sold us our last Honda so we worked with him again - good service - went out of his way to accommodate us - very pleased Phil Richarson sold us our last Honda so we worked with him again - good service - went out of his way to accommodate us - very pleased More
Amazing After my 2014 Honda Civic was totaled in a hit and run accident, the associates and managers at Frank Brown Honda were able to get me into a new vehic After my 2014 Honda Civic was totaled in a hit and run accident, the associates and managers at Frank Brown Honda were able to get me into a new vehicle as quickly as I had hoped, and at a great price too! They were helpful, and sensitive to my situation. I would recommend this dealership to anyone searching for a new vehicle. More
Love my Honda Service team I love my Honda service team. Rudy and Tony always greet me and are always so friendly and helpful. I know if I have any questions that they will find I love my Honda service team. Rudy and Tony always greet me and are always so friendly and helpful. I know if I have any questions that they will find the answer and get me the best deal possible. Terry is also always so helpful and friendly!!! More
Droped off car, and when it was finished, picked it back up. everything was smooth running, no problems were experienced. I am a person of few words, so it is hard to pick up my deepest comments on the quality everything was smooth running, no problems were experienced. I am a person of few words, so it is hard to pick up my deepest comments on the quality of the work done! More
They were great in giving me the best deal possible on my new car!I highly recommend their services! They we’re very transparent with what they could offer and laid it all out for me to understand easily. new car!I highly recommend their services! They we’re very transparent with what they could offer and laid it all out for me to understand easily. More
Experience It was a great experience. I did not feel pressured to sell my car. I feel like I was sold short on the trade in for my vehicle. But both the salesmen It was a great experience. I did not feel pressured to sell my car. I feel like I was sold short on the trade in for my vehicle. But both the salesmen and the managers were very kind. Phil was very knowledgeable More
Great service Tony is always GREAT! He knows exactly what my car needs and answers all my questions. Terry in the cashier's department is equally GREAT! Tony is always GREAT! He knows exactly what my car needs and answers all my questions. Terry in the cashier's department is equally GREAT! More
Great service I appreciate the friendly atmosphere and courteous workers! Terry always is helpful when time to check out. With 3 Hondas, I have learned I can trust I appreciate the friendly atmosphere and courteous workers! Terry always is helpful when time to check out. With 3 Hondas, I have learned I can trust the service dept. when I come in for maintenance. More
Customer Service I have been coming to Honda for all my oil changes for years, and will continue to do so. You can't put a price tag on the customer service received I have been coming to Honda for all my oil changes for years, and will continue to do so. You can't put a price tag on the customer service received by the service department, and that is why I will continue to make the trip. More
First Time I was treated professionally. My questions and concerns were addressed without hesitation. Service was completed to my satisfaction and was completed I was treated professionally. My questions and concerns were addressed without hesitation. Service was completed to my satisfaction and was completed within the time as initially given. More