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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,358 Reviews

5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,358 reviews

March 18, 2018

great the experience was very good. I like going there because they know my vehicle and is very convenient and the people there are very nice to me. More

by ward.gerald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dean loveless
March 17, 2018

The team goes above and beyond to make the experience good They were able to fix all of my issues and get my car back to me on the same day. It really helped me out! More

by myrnayw13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy C 132/3168
March 17, 2018

Great friendly service I always feel confident that my vehicle is in good hands and will deserve the attention it needs. Sammy is all ways professional and Terry at the coun More

by raymarmolejo4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy and Terry
March 17, 2018

It was great. The salesman knew his product They were very easy to work with. Helpful and gave us a good deal on our trade in and found a loan company for us. More

by harry m bruton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo Ottoni
March 16, 2018

pleasant My problem was taken care of within the time limit I was given and the service man working with me (Sammy) was polite, knowledgeable and helpful. He e More

by linfort1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy in the service dept
March 16, 2018

Great experience! Answered all my questions about getting a new HRV. Had information, and up front paperwork to show the details of car. Thanks for helping me get a g More

by josborne7623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Philips
March 15, 2018

rear bake job I called Frank Brown and asked if I could bring the Pilot in for a rear axle brake job and pick it up in the morning. They said "sure" over the phone. More

by saberjet56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy, Angel Sauceda
March 15, 2018

Over due oil change I have never taken my Honda to anyone but Frank Brown. They have the best service department therefore I shall always continue to use them. More

by gursling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Sauceda
March 15, 2018

Very knowledgeable and fast service Very pleased with the professional treatment. Things went smoothly from the beginning to the end. Our sales person went even as far as going to our More

by njmataia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
March 15, 2018

Service Department The Frank Brown Auto and Truck Ranch Service Department never lets me down! The staff is always VERY courteous and available for any questions that w More

by mnd_rod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
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