Frank Brown Auto and Truck Ranch

2018 Honda Odessy ESL with navigation This is the first time I bought a car from Frank Brown. I prayed before I drove up that God would bring the right salesperson to me. Out came Angel Sa This is the first time I bought a car from Frank Brown. I prayed before I drove up that God would bring the right salesperson to me. Out came Angel Sauceda. He helped me get in the car I wanted a lot sooner than I thought I would get mini van. He worked hard to get me the best interest rate and the least I had to put down with an upside down used van that I was trading in. He was through on showing me all the setup features to enjoy my van. All the way from Finance to salesperson they were very personaI and felt like I made new best friends. I live out of town and would recommend to my family and friends to drive to Lubbock to purchase a Honda from this dealership and to speak with Angel. I plan to bring my car there as well for my future maintance work as well. God bless the staff at Frank Brown. Looking forward to working with them over the next several years. More

Great experience with this dealership I have my vehicle serviced with this dealership and they are consistent with the wait time. No need to call for an appointment just walk in. Unlike I have my vehicle serviced with this dealership and they are consistent with the wait time. No need to call for an appointment just walk in. Unlike the other honda dealership in abilene even you call for appointment it will still take an hour or more to wait just for a oil change. The people are accomodating and comes to you right away as soon as you pull in the mechanic building. I refered my colleague to try this dealership and she was happy with the service appointment of her honda CRV. More

Excellent Service I scheduled an appointment through mobile app and dropped off vehicle at scheduled time. We had the courtesy shuttle drop us off for lunch and by the I scheduled an appointment through mobile app and dropped off vehicle at scheduled time. We had the courtesy shuttle drop us off for lunch and by the time we returned the vehicle was completed. Staff is always friendly and courteous. More

None like it. I have bought most of my cars...all except one and that was a mistake. Frank Brown service it top notch and I would not dream of taking either of my H I have bought most of my cars...all except one and that was a mistake. Frank Brown service it top notch and I would not dream of taking either of my Hondas anywhere else. It is always a positive experience. This is the second review I have sent. More

Oil change and tire rotation Customer service is great!! Terry was very personable and a great representative for the service department!! The waiting room and vending snacks we Customer service is great!! Terry was very personable and a great representative for the service department!! The waiting room and vending snacks were an additional perk! My service was done so quickly!! More

Fast and easy! Came in to get my truck worked on and old Angel put me in a new truck. That guy gets me every time. I don't know how he does it but Frank Brown must b Came in to get my truck worked on and old Angel put me in a new truck. That guy gets me every time. I don't know how he does it but Frank Brown must be happy to have him. They should give that guy more vacation time. A true gem More

Always my first stop I've bought my last 3 vehicles from Frank Brown and it's always been a very fast, very enjoyable experience. I can guarantee that I'll continue to com I've bought my last 3 vehicles from Frank Brown and it's always been a very fast, very enjoyable experience. I can guarantee that I'll continue to come here anytime I'm shopping for a vehicle. More

2018 Yukon Denali Purchase Love my new Yukon Denali! I am a return customer with Philip Jansen and Frank Brown GMC. I have always received excellent service from him and all t Love my new Yukon Denali! I am a return customer with Philip Jansen and Frank Brown GMC. I have always received excellent service from him and all the staff at Frank Brown. We were able to quickly locate the vehicle I wanted and Philip stayed in close contact with me throughout the process of waiting for the vehicle to be delivered. He was very thorough when going over the vehicle when I picked it up and has followed up several times to make sure everything was satisfactory. Thank you for an excellent buying experience! More

New Vehicle Purchase Very pleasant experience during the purchase of our new vehicle. Bernardo was professional and knowledgeable. Also had good conversations with John P Very pleasant experience during the purchase of our new vehicle. Bernardo was professional and knowledgeable. Also had good conversations with John Poyner about our vehicle. I've dealt with the service department on previous visits and was treated very well. Just a top notch bunch at Frank Brown More

Knowledgeable Salesman My experience with Bernardo was excellent. Can’t begin to explain the feeling of comfort my wife and I felt when he started talking and explaining fea My experience with Bernardo was excellent. Can’t begin to explain the feeling of comfort my wife and I felt when he started talking and explaining features of the Yukon. We had our minds made up as to what we wanted and he was able to show us an interior option that we really liked and we bought. The dealership may or may not know what they have in this young man. He is very personable and friendly not to mention product knowledge. I will return for any purchase that I am considering. Rex Thomas More