Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,474 Reviews of Frank Brown Auto and Truck Ranch - Service Center
Great customer service The customer service is always great. The staff is friendly and knowledgeable . I have never had to wait very long. If you do have a bigger job, they The customer service is always great. The staff is friendly and knowledgeable . I have never had to wait very long. If you do have a bigger job, they will transport you to work or home. More
Excellence in customer service, as always Frank Brown Honda Service Center helped me with my oil change and changing my air filter. Terry, especially, was super helpful in explaining to me wh Frank Brown Honda Service Center helped me with my oil change and changing my air filter. Terry, especially, was super helpful in explaining to me what everything meant and what the benefits are. I trust my Honda with team Frank Brown. More
good service They got right on my service and it was done quickly so I was able to get my truck back by 10am same day. Thanks They got right on my service and it was done quickly so I was able to get my truck back by 10am same day. Thanks More
Great service Great service. Always friendly staff and great service rates. Express service gets you in and out quickly and with exactly what you want as well as a Great service. Always friendly staff and great service rates. Express service gets you in and out quickly and with exactly what you want as well as a full check and report. More
Battery replacement Problem w battery was quickly diagnosed & resolved by Sammy Perez & service technician. I am always pleased w their customer & repair services. Happy Problem w battery was quickly diagnosed & resolved by Sammy Perez & service technician. I am always pleased w their customer & repair services. Happy to own GMC. More
Recalled Airbags I called these guys on multiple occasions to get my airbags fixed and every time they told me to bring it in and they’d get it taken care of no proble I called these guys on multiple occasions to get my airbags fixed and every time they told me to bring it in and they’d get it taken care of no problem. Very nice and helpful, they took me to work on the opposite side of town and were very accommodating! The gentleman that drove me was super sweet. They even let my boyfriend pick it up so it wouldn’t be stuck there over the weekend when I wasn’t able to get off work before they were going to close. More
Oil change & tire rotation Ran my car by for an oil change and rotation, the service guys were fast and had me in and out in a hour. Terry was amazing making sure I knew my vehi Ran my car by for an oil change and rotation, the service guys were fast and had me in and out in a hour. Terry was amazing making sure I knew my vehicle was finished before I had a meeting. All the guys especially Terry were friendly and had wonderful customer service! More
Fast and efficient Crew is always pleasant and knowledgeable. I went in for routine oil change that was super quick! I enjoy doing business with everyone in service de Crew is always pleasant and knowledgeable. I went in for routine oil change that was super quick! I enjoy doing business with everyone in service department. More
Tire fixed Fast & polite service, Terry is alwYs so nice ! Love that I can just run by and get a tire fixed in such a short time! Thank you Honda Fast & polite service, Terry is alwYs so nice ! Love that I can just run by and get a tire fixed in such a short time! Thank you Honda More
Good experience Getting my oil changed at this location was quick and easy. I drove into the service center and was helped immediately and my car was taken care of wi Getting my oil changed at this location was quick and easy. I drove into the service center and was helped immediately and my car was taken care of within 30 minutes. More