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Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,474 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,474 Reviews of Frank Brown Auto and Truck Ranch - Service Center
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September 18, 2018
Oil change , tire rotation All the employees I encounter were friendly, knowledgeable,. My SUV was serviced quickly and aklso inspected for registration. It is wonderful to have All the employees I encounter were friendly, knowledgeable,. My SUV was serviced quickly and aklso inspected for registration. It is wonderful to have all these services available in one location. More
by ann2017
Employees Worked With
Other Employees :
Blake Silvas, Dayne O'Reilly, Dan Bryant
September 18, 2018
Basic service. Excellent care. I took my Pilot in for an oil change. They were very eager to get me taken care of and did so in short order. Always a pleasure to do business at a pl I took my Pilot in for an oil change. They were very eager to get me taken care of and did so in short order. Always a pleasure to do business at a place where they are professional and still care about their customers. More
by tabnanc
Verified CustomerEmployees Worked With
Terry
September 17, 2018
Very good and helpful They guys in the service department were quick about seeing to my needs and seemed very thorough in testing to determine what was causing my problem. They guys in the service department were quick about seeing to my needs and seemed very thorough in testing to determine what was causing my problem. More
by lmvogler54
Employees Worked With
Tony V
September 17, 2018
Excellent service with a smile! Always helpful and answer any questions I have! I had questions about hail repair and was directed to the department to get an estimate. I was able to Always helpful and answer any questions I have! I had questions about hail repair and was directed to the department to get an estimate. I was able to get in and out quickly and on my way. More
by Jamiec1
Employees Worked With
Dayne O'Reilly
September 14, 2018
Awesome Service I always get excellent service and am always treated with respect. Everyone is friendly and helpful. I highly recommend Frank Brown for your service I always get excellent service and am always treated with respect. Everyone is friendly and helpful. I highly recommend Frank Brown for your service needs! More
by karenj1257
Employees Worked With
Rudy Cisneros, cashier Terry and another Service consultant but didn't catch his name.
September 13, 2018
Fast and easy Every time I take my car, they are fast, courteous and easy to deal with. Always greeted with a smile and feel they take my concerns seriously. Every time I take my car, they are fast, courteous and easy to deal with. Always greeted with a smile and feel they take my concerns seriously. More
by ssnnsimpson
Employees Worked With
I’m sorry I don’t remember, but they always remember my name.
September 11, 2018
Awesome Service! The people at Honda Service Center from the Service advisor, to the Terry the cashier are knowledgeable and courteous. Even the man who takes my vehic The people at Honda Service Center from the Service advisor, to the Terry the cashier are knowledgeable and courteous. Even the man who takes my vehicle on back knows me and says hi! Had my oil changed and tires rotated for $47.86. Very fair price, especially for service. No other service center has touched my Ridgeline and if I can help it, there will be no other. More
by amd1959
Employees Worked With
Tony V, Service Adviser. Robert Lakin, Tech, and Terry, Cashier Thank you!
September 10, 2018
Oil change and tire rotation The service associate was friendly and courteous. The service was completed in a timely fashion. It was a minimum of waiting time and the waiting room The service associate was friendly and courteous. The service was completed in a timely fashion. It was a minimum of waiting time and the waiting room was clean. More
by jwe10a
Employees Worked With
Ronnie Botello andJordan Martinez
September 10, 2018
Came in for oil change Oil change is priced at 49.00, which is a little steep, I’m covered by my warenty however. People are amazing and my service is always wonderful! Oil change is priced at 49.00, which is a little steep, I’m covered by my warenty however. People are amazing and my service is always wonderful! More
by knottlady
Employees Worked With
I don’t remember who took care of me
September 07, 2018
Five thousand mile oil change and tire rotation. I called for an appointment, service department approved my time requested. I had the vehicle at service department on time and it was completed as pr I called for an appointment, service department approved my time requested. I had the vehicle at service department on time and it was completed as promised. Service department called my cell phone when it was available for me to retrieve. More
by john.bertsch0
