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Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,474 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,474 Reviews of Frank Brown Auto and Truck Ranch - Service Center
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August 27, 2018
quick friendly service Wait times are short. Customer service listens to what the customer needs. They are friendly and courteous. The waiting area and restrooms are alway Wait times are short. Customer service listens to what the customer needs. They are friendly and courteous. The waiting area and restrooms are always clean. Its just so easy. More
by kendall3
Verified CustomerEmployees Worked With
Dean L and Terry P
August 27, 2018
Good Job Each time I bring my Honda CRV for servicing, I am greeted promptly and helped with getting my 3-wheeled walker from the car. The waiting area is ro Each time I bring my Honda CRV for servicing, I am greeted promptly and helped with getting my 3-wheeled walker from the car. The waiting area is roomy with plenty of seating. I am always In and out in 30-40 minutes when I am there for oil change. While the cost is higher than other places who service all makes, Frank Brown’s reviewing of tires, brakes, fluids, etc. every visit make the price justified. More
by BionicGGma
Employees Worked With
Dean L, Bobby & Tony V
August 25, 2018
Oil change Amazing service always from service men to front counter. My car is always in good hands that they make sure I am always okay as well Amazing service always from service men to front counter. My car is always in good hands that they make sure I am always okay as well More
by bvelasquez1716
Employees Worked With
Terry
August 23, 2018
Very quick and sufficient Awesome people. Always do their best.bbthey work quickly and always try to fix everything they can. The service cashier always does a good job and ver Awesome people. Always do their best.bbthey work quickly and always try to fix everything they can. The service cashier always does a good job and very friendly More
by jamiemedina190
Employees Worked With
Albert botello
August 22, 2018
Prompt and professional. I was very well pleased with the service. I am extremely pleased with Frank Brown Honda. I bought an HR-V last year and I love it. I was very well pleased with the service. I am extremely pleased with Frank Brown Honda. I bought an HR-V last year and I love it. More
by longmart31
Employees Worked With
Rudy Cisneros.
August 22, 2018
Wonderful They are very helpful and explain everything to you I recommend it to everyone that is looking to buy a car or do service on there vehicle They are very helpful and explain everything to you I recommend it to everyone that is looking to buy a car or do service on there vehicle More
by daisy.paez0731
August 21, 2018
Oil Change 08-22-2018 Excellent Tony V. Service Advisor, Always personable and attentive. I enjoy going to Frank Brown Honda. Terry, Head Cashier always treats you kind, and fair. Tony V. Service Advisor, Always personable and attentive. I enjoy going to Frank Brown Honda. Terry, Head Cashier always treats you kind, and fair. He too is pleasant and willing to help you in your services. Thank you. More
by advancedbl79
Employees Worked With
Angel Sauceda
August 21, 2018
Excellent They have a great customer service. And everyone is so smiling and friendly. The service was fast. We did not have to wait long. Definitely recommendi They have a great customer service. And everyone is so smiling and friendly. The service was fast. We did not have to wait long. Definitely recommending it to a friend. More
by jbm
Employees Worked With
August 20, 2018
Awesome Service They are always so helpful. I love going in they make an effort to have a relationship with each customer and take care of them as if they were family They are always so helpful. I love going in they make an effort to have a relationship with each customer and take care of them as if they were family. More
by abby.woodward1
Employees Worked With
Terry
August 19, 2018
It was a fantastic experience. Immediately after I drove up, I was met by very friendly and courteous workers. I waited a very short time in the clean and comfortable waiting area. Immediately after I drove up, I was met by very friendly and courteous workers. I waited a very short time in the clean and comfortable waiting area. When my car was ready, I paid my bill to a very nice man. The whole experience was efficient and very friendly. I would highly recommend Frank Brown Honda to everyone. More
by kathymthomas58
Employees Worked With
Sorry, I can't remember any names
