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Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,474 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,474 Reviews of Frank Brown Auto and Truck Ranch - Service Center
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August 17, 2018
Oil change, etc. This is my second trip to the service department and it was another positive experience. The employees were fast, friendly and efficient. Everything This is my second trip to the service department and it was another positive experience. The employees were fast, friendly and efficient. Everything that I asked to be done was done to my satisfaction. More
by aledbetter53
Verified CustomerEmployees Worked With
Unforgunately, I don't remember anyone's name. Sorry
August 16, 2018
Oil change was fast and efficient All personnel was friendly and helpful explained all services that were needed waiting room was clean comfortable price was fair for work done check All personnel was friendly and helpful explained all services that were needed waiting room was clean comfortable price was fair for work done check out was quick More
by halliegrant131
Employees Worked With
August 16, 2018
Awesome and timely service Rudy was very helpful and informative. He offered to give me a ride to and from the shop. He gave excellent service and called me to keep me updated. Rudy was very helpful and informative. He offered to give me a ride to and from the shop. He gave excellent service and called me to keep me updated. More
by MamaBair
Employees Worked With
Rudy C - service dept
August 15, 2018
Awesome and fast The service was very fast. Everyone was very nice and professional. I would highly recommend everyone to go here. They provide complimentary drinks The service was very fast. Everyone was very nice and professional. I would highly recommend everyone to go here. They provide complimentary drinks and coffee. More
by dunghuynh22
Employees Worked With
Other Employees :
Blake Silvas, Dayne O'Reilly, Bernardo Ottoni, Dan Bryant, Dusty Harrison
August 14, 2018
Oil change & inspection sticker. Very prompt service with extra help on explaining where I could obtain my new license faster. Excellent service. I would recommend the service to anyo Very prompt service with extra help on explaining where I could obtain my new license faster. Excellent service. I would recommend the service to anyone. More
by barbarawitt9832
Employees Worked With
August 14, 2018
I love the service department! Thank you for the great service. I always enjoy coming to Frank Brown Honda and meeting with the wonderful staff there. Everyone is always helpful. Thank you for the great service. I always enjoy coming to Frank Brown Honda and meeting with the wonderful staff there. Everyone is always helpful. More
by Me
Employees Worked With
Rudy
August 14, 2018
Honda Service! Rudy was great!!! He was sooo helpful and made sure I left happy with my car before the weekend!!! Very great service I will definitely be returning! Rudy was great!!! He was sooo helpful and made sure I left happy with my car before the weekend!!! Very great service I will definitely be returning! More
by kaitlynn.moralez95
Employees Worked With
Rudy Ciseneros
August 13, 2018
Great Sammy was great. Very easy to work with and he knew immediately what could possibly be causing the issues. He was able to get my vehicle in and out in Sammy was great. Very easy to work with and he knew immediately what could possibly be causing the issues. He was able to get my vehicle in and out in a timely manner. More
by EVELYN72USA
Employees Worked With
Sammy Perez - service advisor
August 10, 2018
Replacing an LED light Rudy (don’t know last name) and the gentleman who takes care of payment in the service dept are top notch and nice guys! They always take good care of Rudy (don’t know last name) and the gentleman who takes care of payment in the service dept are top notch and nice guys! They always take good care of me. More
by stevesauceda
Employees Worked With
Rudy
August 10, 2018
Always superior I have purchased several vehicles from Frank Brown. They always have superior service. I am always pleased with the staff's cheery disposition and cou I have purchased several vehicles from Frank Brown. They always have superior service. I am always pleased with the staff's cheery disposition and courteous service. Thank you! More
by lisa_womack
Employees Worked With
Tony
