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Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,474 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,474 Reviews of Frank Brown Auto and Truck Ranch - Service Center
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July 27, 2018
Frank Brown service department Had my Honda CRV in for service because of lights coming on telling me I needed service. Rudy provided me with a loaner to drive and my car was fixed Had my Honda CRV in for service because of lights coming on telling me I needed service. Rudy provided me with a loaner to drive and my car was fixed in 24 hours. Couldn't be happier. More
by mcmilmb
Verified CustomerEmployees Worked With
Rudy and Terry
July 27, 2018
Took car of my Odyssey in record time! I recently purchased my 2015 Odyssey from Frank Brown and with upcoming road trips, I wanted to be sure everything was up to par. Oil change, 27 point I recently purchased my 2015 Odyssey from Frank Brown and with upcoming road trips, I wanted to be sure everything was up to par. Oil change, 27 point check, etc. I appreciated that they were quick and thorough because I have two young children waiting with me. More
by meredithpoe00
Employees Worked With
Terry
July 26, 2018
Getting my gmc fixed Sammy Perez did an excellent job in helping me out in fixing my gmc truck he went out of his way and super friendly every time I go there there’s alwa Sammy Perez did an excellent job in helping me out in fixing my gmc truck he went out of his way and super friendly every time I go there there’s always friendly service More
by CCASTRO6869
July 25, 2018
Body side moulding When I first went in, my name was not on the appt list, even though the appt was made by my sales rep. I left and came back later in the day to give When I first went in, my name was not on the appt list, even though the appt was made by my sales rep. I left and came back later in the day to give them time to check in the products. Once they were put on the car, they looked great, and it didn’t take long!! More
by BARIHAPPY
Employees Worked With
Emilio sold my car. I am very happy with Angel and Emilio, Angel Sauceda
July 25, 2018
Service The people in the service department are always polite and professional. They always ask before any additional service, other than what I requested, The people in the service department are always polite and professional. They always ask before any additional service, other than what I requested, is provided. They are not “pushy” about it. More
by tchristensen3
Employees Worked With
Ronnie Botello
July 21, 2018
Great customer service friendly employees clean waiting room, the tall guy in check out counter is very help full and shuttle service is great and neat friendly employees clean waiting room, the tall guy in check out counter is very help full and shuttle service is great and neat More
by johnnyolvera1
Employees Worked With
Dan Bryant
July 20, 2018
Recall of steering on GMC pickup There at 0645 & they took truck shortly after. They were very nice & helpful, showed me where to wait. They had my truck in & out in a little over a There at 0645 & they took truck shortly after. They were very nice & helpful, showed me where to wait. They had my truck in & out in a little over an hour and on my way. More
by ctittle31419
Employees Worked With
The service department!!!!????????
July 20, 2018
I don't take my truck any where else Frank Brown GMC service center has always gone above and beyond to honor my warranty and be very thorough in finding the issue. I wont take my truck Frank Brown GMC service center has always gone above and beyond to honor my warranty and be very thorough in finding the issue. I wont take my truck any where else. More
by BRIDGETTE.D
Employees Worked With
Ronnie
July 20, 2018
Excellent customer service and fast I went here to get my oil changed and tires rotated. There was no hassle and no lines to get my car into the shop. The oil change was a great price, t I went here to get my oil changed and tires rotated. There was no hassle and no lines to get my car into the shop. The oil change was a great price, the service was excellent, and the wait was only 30 minutes or less. More
by meaganmillen95
Employees Worked With
July 19, 2018
Service on Air conditioner Once part came in, service done same day. Very pleased with attention and service from Tony. Everyone was very courteous and friendly snd efficient. Once part came in, service done same day. Very pleased with attention and service from Tony. Everyone was very courteous and friendly snd efficient. Thank you. More
by LEABETH06
Employees Worked With
Tony in Sevice
