Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,474 Reviews of Frank Brown Auto and Truck Ranch - Service Center
Superb Took car in for oil change and maintenance inspection. I they were very thorough and got me out in a very timely manner. Will definitely use again! Took car in for oil change and maintenance inspection. I they were very thorough and got me out in a very timely manner. Will definitely use again! More
Excellent customer service I bought my Honda Accord in January and absolutely love it. What I appreciate the very most is how excellent everyone is in the service center. Two em I bought my Honda Accord in January and absolutely love it. What I appreciate the very most is how excellent everyone is in the service center. Two employees stand out to me the most. Rudy who greets me when I pull in and Terry in the service center. Rudy is down to earth and knows how to level in a professional manner. Terry is accomadating in every way and makes sure he explains everything as he checks me out. Very detail oriented and has the best manner. I absolutely love the Frank brown service center and will never take my Honda anywhere else. More
Oil change Ronnie did a great job as usual. Quick work out of the shop. Tire pressure was not set correctly had to return it to the technician. Ronnie did a great job as usual. Quick work out of the shop. Tire pressure was not set correctly had to return it to the technician. More
Great Job I really appreciate the job that was done. Every one was pleasant and the driver took me back to work and pick me up. Thanks I really appreciate the job that was done. Every one was pleasant and the driver took me back to work and pick me up. Thanks More
Great Service From to pickup the service was great. They gave me a pleasant ride home and came back to pick me up when the car was finished. From to pickup the service was great. They gave me a pleasant ride home and came back to pick me up when the car was finished. More
Great place The staff was very friendly, and I didn't have to wait very long at all. The staff at Frank Brown has always been very nice and helpful. The staff was very friendly, and I didn't have to wait very long at all. The staff at Frank Brown has always been very nice and helpful. More
Regular Service I have already left a review, but here it goes again. I went in for a regular oil change and told the gentleman that I was also taking a trip and he I have already left a review, but here it goes again. I went in for a regular oil change and told the gentleman that I was also taking a trip and he told me they would also check my auto out on all points before I left for my trip. I did appreciate him offering that and they did issue a report explaining all the check ups and results. More
Oil change and interior repairs We came in for an oil change and to fix the handle on the interior passenger door. Rudy was wonderful! He communicated everything clearly and was supe We came in for an oil change and to fix the handle on the interior passenger door. Rudy was wonderful! He communicated everything clearly and was super friendly. They had to order the part, and when I came back in, Rudy was there to greet me. There was a problem with our center console, but they took care of both problems. I've never been treated so well at a dealership service center and recommend this one to everyone I know! More
The best service center in Lubbock! Dean and co-workers at Frank Brown provide services that are always in the best interest of the customer. We have four Honda vehicles and we know with Dean and co-workers at Frank Brown provide services that are always in the best interest of the customer. We have four Honda vehicles and we know with certainty that when we have our vehicles serviced, regardless of the task, it will be done correctly and that unnecessary work will not be performed. The services provided by the Honda Service Center is the main reason that we continue to drive Honda vehicles and have them serviced at Frank Brown. They are a great team! More
A class a service center I have been a customer of Honda dealership for about a year and half. The service I have received from the service department is the best. Lightyears I have been a customer of Honda dealership for about a year and half. The service I have received from the service department is the best. Lightyears about any I have received service from . More