Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,474 Reviews of Frank Brown Auto and Truck Ranch - Service Center
Service Dept. Every service work I have done at Frank Brown has always been a great experience. I know they will take good care of me and my car. Every service work I have done at Frank Brown has always been a great experience. I know they will take good care of me and my car. More
Prompt service We took our 2017 GMC Acadia in for state inspection and was promptly given the service. Staff was very friendly and courteous. We plan to return whe We took our 2017 GMC Acadia in for state inspection and was promptly given the service. Staff was very friendly and courteous. We plan to return when further service is needed. More
Oil and filter change Quick and thorough. Came in late in the day and was able to accommodate me. Also answered questions I had about some needed warranty work. Quick and thorough. Came in late in the day and was able to accommodate me. Also answered questions I had about some needed warranty work. More
Great Service! I took my 2018 Honda Accord to be serviced at Frank Brown earlier this week. I needed an oil change and a tire rotation and I was afraid that I would I took my 2018 Honda Accord to be serviced at Frank Brown earlier this week. I needed an oil change and a tire rotation and I was afraid that I would have a long wait time, especially since I went during my lunch hour. That was not the case, however. Rudy got me in as soon as I drove up. I was treated with kindness and professionalism. I checked out with a very nice and knowledgeable ma named Terry who answered all of my questions and got me out the door and on my way quickly. More
Frustrated Because the truck still showing the service message after a day out of the shop feels like they didn't even looked deep into the problem Because the truck still showing the service message after a day out of the shop feels like they didn't even looked deep into the problem More
Oil change Courteous service, they met their timeline to change the oil and check of my diesel pickup. I called in the morning for an appointment at 1pm. All wen Courteous service, they met their timeline to change the oil and check of my diesel pickup. I called in the morning for an appointment at 1pm. All went as planned. More
Oil change Great service, eveeryone is nice and friendly. Enjoy the popcorn and complimentary water. Also quick service. I also enjoy being able to watch TV an Great service, eveeryone is nice and friendly. Enjoy the popcorn and complimentary water. Also quick service. I also enjoy being able to watch TV and the internet. More
Always fantastic and friendly service The service staff at Frank Brown are always friendly and ready to help me keep my Honda running great! They are very knowledgeable and as well as hone The service staff at Frank Brown are always friendly and ready to help me keep my Honda running great! They are very knowledgeable and as well as honest and upfront with their pricing, so that I can stay within my budget. I wouldn’t dream of taking my car anywhere else! More
Back bumper repair Analysis, ordering of parts, and final repair done in a professional and timely manner. Would recommend this Customet Service Center to others needing Analysis, ordering of parts, and final repair done in a professional and timely manner. Would recommend this Customet Service Center to others needing repairs on their vehicle. More
Great Service On my second Honda! 15 year customer! Rudy always gets me in and out for my oil change. Very professional and fast service. Terry is also great at t On my second Honda! 15 year customer! Rudy always gets me in and out for my oil change. Very professional and fast service. Terry is also great at the checkout desk - polite and friendly. Thanks guys! More