Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,474 Reviews of Frank Brown Auto and Truck Ranch - Service Center
Very Fast and Friendly They did an amazing job with my car and I was out in less than an hour. The person that took care of my car was extremely nice. They did an amazing job with my car and I was out in less than an hour. The person that took care of my car was extremely nice. More
Timely service Took vehicle in for regular maintenance. Customer service was great and they had the work completed in under an hour. Thanks to the service team. Took vehicle in for regular maintenance. Customer service was great and they had the work completed in under an hour. Thanks to the service team. More
Oil change Waiting room very comfortable and offers TV, computer, magazines and popcorn and water or coffee. Also has play equipment for those with small childre Waiting room very comfortable and offers TV, computer, magazines and popcorn and water or coffee. Also has play equipment for those with small children. These make waiting enjoyable. More
Excellent service from beginning to end! I came in for my first oil change for my new Honda Accord. Very prompt and friendly service-from the guy who took my information and keys when I dropp I came in for my first oil change for my new Honda Accord. Very prompt and friendly service-from the guy who took my information and keys when I dropped off the vehicle all the way to Terry at check out when I came to pick up my car when they were done with it. The man, whose name I don’t remember, who drove the courtesy van was prompt with drop off and pick up and was super friendly. More
The service was allsome your WORKS are great I brought my Honda 2006 I always had it services at Honda I only had one problem on the Service We fought but we came to an agreement Since t I brought my Honda 2006 I always had it services at Honda I only had one problem on the Service We fought but we came to an agreement Since then the service been great More
Low tire had a nail in it Thanks for getting my tire fixed and in and out so i could get back to work. Always a pleasure to get my car serviced. Thanks for getting my tire fixed and in and out so i could get back to work. Always a pleasure to get my car serviced. More
Oil change and inspection They were so awesome. Got done quickly and the best price in town. I would come here over any other place, they accommodated me to get my inspection s They were so awesome. Got done quickly and the best price in town. I would come here over any other place, they accommodated me to get my inspection so I didn’t have to come back More
Excellent Helped me look for the car I wanted and went over everything in detail about the car and was very nice and genuine. The dealer had patience with me ev Helped me look for the car I wanted and went over everything in detail about the car and was very nice and genuine. The dealer had patience with me even though I was a little impatient. The dealer was respectful and friendly which really made my experience there feel like I was welcomed into a family. More
oilchange in my chrysler 300. almost ruined my motor Went in for my oil change and used frank brown as per my warranty demands. They kinked the oring and gave the car back to me without checking. By th Went in for my oil change and used frank brown as per my warranty demands. They kinked the oring and gave the car back to me without checking. By the time I drove 5 miles off the lot my engine was smoking and oil poring out. Meaning they were to lazy to check their final work. I love my Chrysler and pissed that it endured engine damage and now reeks of smoke. Had I left town that day as intended I would be sueing right now as my engine would be locked and myself stranded. More
Oil change Since buying my used vehicle from Frank Brown I have been getting the oil changed there. The challenge is this is a Ford diesel at a GMC dealership! T Since buying my used vehicle from Frank Brown I have been getting the oil changed there. The challenge is this is a Ford diesel at a GMC dealership! The service dept always rises to the occasion to get the correct filter for me with minimal fuss! Nicely done guys! More