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Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,474 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,474 Reviews of Frank Brown Auto and Truck Ranch - Service Center
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May 22, 2018
Fast friendly service Went in for oil change and nail in my tire. Sammy and another man met me in service sept. I waited in the service department area which was clean and Went in for oil change and nail in my tire. Sammy and another man met me in service sept. I waited in the service department area which was clean and very accommodating. Terry, who is always friendly checked me out. More
by Vondacox
Verified CustomerEmployees Worked With
Terry in service dept checkout
May 21, 2018
Wonderful! Friendly customer service. Convienant customer transportation. Very professional and friendly service department. Honda is all around a great vehicle Friendly customer service. Convienant customer transportation. Very professional and friendly service department. Honda is all around a great vehicle to own and drive. Everyone who works at this dealership are courteous and professional More
by FRIERJESS31
Employees Worked With
Other Employees :
Angel Sauceda, Dayne O'Reilly, Bernardo Ottoni, Dan Bryant, Dusty Harrison
May 18, 2018
Good service, good value This crew got the job done and weren’t pushy. Service was very speedy. Also gotta love the free popcorn and water. Would recommend to anyone with a Ho This crew got the job done and weren’t pushy. Service was very speedy. Also gotta love the free popcorn and water. Would recommend to anyone with a Honda. More
by ndpifer1
Employees Worked With
Rudy, Corey
May 18, 2018
Excellent Service! Rudy and Sunny provided amazing service! They have taken care of our cars for many years and are the reason why we buy Hondas. We always recommend the Rudy and Sunny provided amazing service! They have taken care of our cars for many years and are the reason why we buy Hondas. We always recommend their service to friends and family. More
by junius.merrill
Employees Worked With
May 17, 2018
Oil change Went to get my oil changed. Have been pleased with the great service. Terry, the man at the service desk desk does an Excellent job and making sure th Went to get my oil changed. Have been pleased with the great service. Terry, the man at the service desk desk does an Excellent job and making sure that everything is taken care of on my vehicle. Thanks More
by debbie_424
Employees Worked With
Terry
May 16, 2018
Excellent Service Excellent customer service. Professional attitudes. They never perform work without letting me know what needs to be done and the projected cost. They Excellent customer service. Professional attitudes. They never perform work without letting me know what needs to be done and the projected cost. They keep me updated at all times. More
by cmcclain7369
Employees Worked With
Tiny in Service Det
May 16, 2018
Oil chef, air filter Very prompt & courteous. Wait time was good. Went in for oil change, this was done as well as air filter change and rotated tires. Thank you!! Very prompt & courteous. Wait time was good. Went in for oil change, this was done as well as air filter change and rotated tires. Thank you!! More
by dkham
Employees Worked With
Rudy
May 15, 2018
Not veteran friendly Only Honda service in town, but do not offer ANY veteran/Active Duty discounts. Service cashier personnel are not the friendliest, sometimes rude, Only Honda service in town, but do not offer ANY veteran/Active Duty discounts. Service cashier personnel are not the friendliest, sometimes rude, very uncaring! I would recommend simply because only Honda service center in town. More
by jesuseguerra
Employees Worked With
Service
May 14, 2018
Excellent service The men at Frank Brown are always courteous and honest. We are confident our vehicle is well cared for. Very professional! Love this dealership becaus The men at Frank Brown are always courteous and honest. We are confident our vehicle is well cared for. Very professional! Love this dealership because of the service department! More
by BeverlyG
Employees Worked With
Dean, Terry
May 12, 2018
Good service I took my car for service and get some parts fixed both times they did a great job. I like the way they treat customers. Good luck! I took my car for service and get some parts fixed both times they did a great job. I like the way they treat customers. Good luck! More
by THARAPREM198
Employees Worked With
Rudy Cisneros , Angel Sauceda
