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Frank Brown Auto and Truck Ranch - Service Center

Lubbock, TX

4.6
2,474 Reviews

2,474 Reviews of Frank Brown Auto and Truck Ranch - Service Center

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May 11, 2018

Good customer service Nathan, in the auto body shop gave excellent customer service Explain the process in detail work aheadof expected time. Would recommend autobody sh More

by Christopher1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan in the Customer care center
May 10, 2018

Great service The Service wasgreat. The Price is in line with the service rendered. The staff was Friendly, They seemed to really care about me as a customer. More

by mimipapa2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
May 07, 2018

Sales and service team are excellent! Service and sales team are excellent! They have treated me with kindness and respect. Their prices are reasonable and everything is explained well. M More

by G Vallabhan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2018

Great Sale manager needs to treat past customer with respect and acknowledge the fact that I have purchase 5 trucks at Frank Brown and not just ignore them. More

by NAVARROSPEEDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2018

Quick, friendly and professional I'm always pleased with the service I get . The service advisors are friendly and professional. The prices are fare and the quality of work is excelle More

by GREGGOODNIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Loveless
May 03, 2018

Frank Brown exceeds the mark. It has been my experience that the Frank Brown Service Dept exceeds all expectations. My family owns 5 Hondas all of which are serviced at Frank Brown More

by pastor.johnayers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy and Terry in the Service Dept this time.
May 03, 2018

Great experience Everyone was so helpful and it was quick. They did a really good job and Rudy was so nice. I always enjoy coming to Frank Brown. Awesome job everyone. More

by iloveteeth97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service- Rudy Cisneros
May 03, 2018

Getting my Honda serviced Everyone from the service writer to the mechanics were courteous and professional. I highly recommend Frank Brown Honda. I have delt with many car More

by bennett.gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Sauceda
April 30, 2018

Always excellent Honda always takes care of me and my CR-V quickly and efficiently! Highly recommend servicing your vehicle here. Terry and Rudy are always very kind a More

by kristiwillis23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy and Terry
April 27, 2018

Great experience once again . I obviously have many choices to have my car serviced. I continue to come back because of your staff. Rudy my service technician, Terri the cashi More

by flags_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy
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