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Frank Brown Auto and Truck Ranch - Service Center

Lubbock, TX

4.6
2,473 Reviews

2,473 Reviews of Frank Brown Auto and Truck Ranch - Service Center

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April 19, 2018

Excellent service ! The time frame I was given to order the parts required to repair my Tahoe and then complete the repairs was exactly the time it required ! More

by wyletta47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy
April 18, 2018

Service Ronnie was very helpful in scheduling the service and quickly had the service completed. I will continue to have my truck serviced at Frank Brown. More

by cwisdom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Botello
April 17, 2018

I bought a car so I could keepp these guys Thoroughly competent, always on time, great communications. I've never trusted auto service people the way I do Frank Brown. I own a Honda because o More

by eddiestlmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Loveless
April 14, 2018

Great job (as always!) we are never disappointed! Frank Brown has a Great service department! They always have our car ready to go in a resonable amount time! They are always courteous and anxious to More

by BEVERLYMCCAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Botello
April 13, 2018

Super Service Frank Brown Honda has always provided excellent service! Thank you Frank Brown! We have a Toyota as well and their service department is terrible. We More

by ldelcambre99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry, Tony
April 12, 2018

Scratched left passenger window The service center replaced our left passenger window that had a scratch in it. They were timely and replaced the window with ease. and professionali More

by MELINDASILVAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Center employees & Blake Silvas
April 12, 2018

Fast service First ever visit and service and was pleasantly surprised. In and out quickly AND service writer answered my ton of questions with patience and kindne More

by tmadridm92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
April 10, 2018

Great service, courteous, helpful, knowledgeable We have owned our Honda Odyssey for 6 years and have 132,000 miles on it. I have always enjoyed the promptness of their service, the recommendations t More

by serenalynnvoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The tall friendly gentleman who works in service at the check out counter. His name is Terry. He is very customer oriented and can usually answer my service related questions.
April 09, 2018

Oil change From pulling into the bay to paying out it was a great experience. Terry at check out is very friendly and an asset to your company!! More

by cindymcgaha1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
April 09, 2018

Oil Change and Isnpection Rudy always goes above and beyond to help me. He is genuine, caring and loves his job. I will continue to come here as long as he is working. Thank yo More

by kdunham713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Cisneros(?)
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