Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,472 Reviews of Frank Brown Auto and Truck Ranch - Service Center
Best staff in Lubbock Very accommodating to schedule service appointments. Staff always super polite and friendly, efficient, and knowledgeable. They do a great job expla Very accommodating to schedule service appointments. Staff always super polite and friendly, efficient, and knowledgeable. They do a great job explaining the service that was performed. More
quick and easy It is always easy to get in and out and have personnel who want to help. Friendly and courteous personnel make even having an oil change go better. It is always easy to get in and out and have personnel who want to help. Friendly and courteous personnel make even having an oil change go better. More
Love my Honda Service team I love my Honda service team. Rudy and Tony always greet me and are always so friendly and helpful. I know if I have any questions that they will find I love my Honda service team. Rudy and Tony always greet me and are always so friendly and helpful. I know if I have any questions that they will find the answer and get me the best deal possible. Terry is also always so helpful and friendly!!! More
Droped off car, and when it was finished, picked it back up. everything was smooth running, no problems were experienced. I am a person of few words, so it is hard to pick up my deepest comments on the quality everything was smooth running, no problems were experienced. I am a person of few words, so it is hard to pick up my deepest comments on the quality of the work done! More
They were great in giving me the best deal possible on my new car!I highly recommend their services! They we’re very transparent with what they could offer and laid it all out for me to understand easily. new car!I highly recommend their services! They we’re very transparent with what they could offer and laid it all out for me to understand easily. More
Great service Tony is always GREAT! He knows exactly what my car needs and answers all my questions. Terry in the cashier's department is equally GREAT! Tony is always GREAT! He knows exactly what my car needs and answers all my questions. Terry in the cashier's department is equally GREAT! More
Great service I appreciate the friendly atmosphere and courteous workers! Terry always is helpful when time to check out. With 3 Hondas, I have learned I can trust I appreciate the friendly atmosphere and courteous workers! Terry always is helpful when time to check out. With 3 Hondas, I have learned I can trust the service dept. when I come in for maintenance. More
Customer Service I have been coming to Honda for all my oil changes for years, and will continue to do so. You can't put a price tag on the customer service received I have been coming to Honda for all my oil changes for years, and will continue to do so. You can't put a price tag on the customer service received by the service department, and that is why I will continue to make the trip. More
First Time I was treated professionally. My questions and concerns were addressed without hesitation. Service was completed to my satisfaction and was completed I was treated professionally. My questions and concerns were addressed without hesitation. Service was completed to my satisfaction and was completed within the time as initially given. More
great the experience was very good. I like going there because they know my vehicle and is very convenient and the people there are very nice to me. the experience was very good. I like going there because they know my vehicle and is very convenient and the people there are very nice to me. More