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Frank Brown Auto and Truck Ranch - Service Center

Lubbock, TX

4.6
2,472 Reviews

2,472 Reviews of Frank Brown Auto and Truck Ranch - Service Center

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March 23, 2018

Best staff in Lubbock Very accommodating to schedule service appointments. Staff always super polite and friendly, efficient, and knowledgeable. They do a great job expla More

by darlene.h103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean, Tony, and Terry
March 22, 2018

quick and easy It is always easy to get in and out and have personnel who want to help. Friendly and courteous personnel make even having an oil change go better. More

by wolivo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service dept
March 21, 2018

Love my Honda Service team I love my Honda service team. Rudy and Tony always greet me and are always so friendly and helpful. I know if I have any questions that they will find More

by christyearl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy and Tony in service and Terry in billing
March 19, 2018

Droped off car, and when it was finished, picked it back up. everything was smooth running, no problems were experienced. I am a person of few words, so it is hard to pick up my deepest comments on the quality More

by jim.nye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo Ottoni
March 19, 2018

They were great in giving me the best deal possible on my new car!I highly recommend their services! They we’re very transparent with what they could offer and laid it all out for me to understand easily. More

by mj.angulo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
March 19, 2018

Great service Tony is always GREAT! He knows exactly what my car needs and answers all my questions. Terry in the cashier's department is equally GREAT! More

by rocquellehunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony and Terry
March 19, 2018

Great service I appreciate the friendly atmosphere and courteous workers! Terry always is helpful when time to check out. With 3 Hondas, I have learned I can trust More

by marylnunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry in the waiting room
March 19, 2018

Customer Service I have been coming to Honda for all my oil changes for years, and will continue to do so. You can't put a price tag on the customer service received More

by cindy.quintana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TERI, Angel Sauceda
March 18, 2018

First Time I was treated professionally. My questions and concerns were addressed without hesitation. Service was completed to my satisfaction and was completed More

by aledbetter53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unfortunately I dint remember any names
March 18, 2018

great the experience was very good. I like going there because they know my vehicle and is very convenient and the people there are very nice to me. More

by ward.gerald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dean loveless
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