Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,474 Reviews of Frank Brown Auto and Truck Ranch - Service Center
We are enjoying our 2023 Terrain! This is our 4th purchase from Frank Brown. Salesman Phillip Jansen has been very helpful in helping us get familiar with all of the 2023 features. We This is our 4th purchase from Frank Brown. Salesman Phillip Jansen has been very helpful in helping us get familiar with all of the 2023 features. We highly recommend this dealership! More
They take good care of the customers and the cars. They are very busy, so I had to wait a few days for them to fix my car. They are very busy, so I had to wait a few days for them to fix my car. More
Great experience nice people and great service. I was from out of state and had questions about the area service guy’s welcomed me and answered all of my questions I was from out of state and had questions about the area service guy’s welcomed me and answered all of my questions More
Paul and Dean are the best. Please thank you guys for everything. I appreciate it. Please thank you guys for everything. I appreciate it. More
My truck broke down on the highway. Had to have it towed back to Lubbock from Plains, Tx. They didn’t look at it until 5 weeks later. Said I need a new engine, but couldn’t get to it ti Had to have it towed back to Lubbock from Plains, Tx. They didn’t look at it until 5 weeks later. Said I need a new engine, but couldn’t get to it till they got a mechanic. They had it for 7 weeks. During that time a hail storm came through and damaged the truck. I picked it up and and took it on a short trip to Ropesville. It just didn’t feel right. Road a little rough. I got tired of the slow service and decided to trade it in. Forth time I’ve had problems with a GMC truck. Went to a different dealership More
They are always nice and have quick service and never try to sell me things I don’t need to sell me things I don’t need More