Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,474 Reviews of Frank Brown Auto and Truck Ranch - Service Center
On time. Fees were well within quoted expense. Provided transportation to home rather than waiting in lobby. Excellent follow-up. Fees were well within quoted expense. Provided transportation to home rather than waiting in lobby. Excellent follow-up. More
Personnel are friendly and courtius the technician was knowledgeable and performed the repair diligently and correctly have no issues since the repair and willing to recommend future service. knowledgeable and performed the repair diligently and correctly have no issues since the repair and willing to recommend future service. More
Excellent service. Quick and professional. The employees are well-trained. It only took me about 15-20 minutes to get my oil changed Quick and professional. The employees are well-trained. It only took me about 15-20 minutes to get my oil changed More
Salesman angel manciel didn’t know about HondaLink, xm radio free for 3 months, show us how to program garage opener, different drive settings ie sand & snow, set door locking when exit vehicle, go over f radio free for 3 months, show us how to program garage opener, different drive settings ie sand & snow, set door locking when exit vehicle, go over features of ridgeline, etc. Salesman dennanna Massey spent 2 hours going over features & how to operate vehicle when went back to ask questions about some things. She is familiar w/the product More
My experience was excellent the staff was very professional, courteous and helpful. I have always been extremely satisfied with the work their shop has done . The moment i brought the car in and professional, courteous and helpful. I have always been extremely satisfied with the work their shop has done . The moment i brought the car in and met with Dean the service writer and explained my needs he gave me a good time frame as to when the car would be finished. Even the experience the the cashier Terry was excellent . Always friendly courteous and helpful.. I required a ride home and the driver was very courteous and a very good driver. All in all was a excellent experience. We have been using the services of Frank Brown Honda since we bought our Honda Accord touring in 2014. The car has been a excellent car and so have the services at the dealership. Thanks to all. More