Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,475 Reviews of Frank Brown Auto and Truck Ranch - Service Center
Left my truck unlocked on your lot 5-6 hours.Left mud Left my truck unlocked on your lot 5-6 hours. Left mud and dirt on drivers side mat. I left additive for oil change and it was not added. While I w Left my truck unlocked on your lot 5-6 hours. Left mud and dirt on drivers side mat. I left additive for oil change and it was not added. While I was waiting to pay for my oil change the customer in front of me was having questions that no one seamed to care about addressing . Also the oil change was $20 higher than previous visit. I'm aware that's not all your fault due to inflation pressures. More
The service was quick and friendly. Went over everything with me to make sure i didn’t have any questions! We take all of our cars to them for service because of how they take care of us each time we are in with me to make sure i didn’t have any questions! We take all of our cars to them for service because of how they take care of us each time we are in. More
Very professional and friendly experience. The service advisor and tech were extremely fast at getting my car fully serviced with a new key in much less time than indicated in the original instructions. advisor and tech were extremely fast at getting my car fully serviced with a new key in much less time than indicated in the original instructions. More
Wonderful service, wonderful workers/mechanics/staff. They really took their time to inspect and diagnose my car. They also kept me informed throughout the entire process and they explained everything th They really took their time to inspect and diagnose my car. They also kept me informed throughout the entire process and they explained everything that they were going to do to my car (and why). I thought the service would take the entire day, but they called me within three hours. Wonderful place, this is the only place I use, I definitely recommend them. Also, they have a nice shuttle system. More