Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,473 Reviews of Frank Brown Auto and Truck Ranch - Service Center
Phillip was great. No pressure. Deal went very fast and minimum time signing paperwork I am a repeat custard will be back No pressure. Deal went very fast and minimum time signing paperwork I am a repeat custard will be back More
Frank Brown Honda is satisfactory as Lubbockâs only Honda dealer. While they do good work, they tend to be expensive and push extra services. They could benefit from aggressive discounts and deals like oth dealer. While they do good work, they tend to be expensive and push extra services. They could benefit from aggressive discounts and deals like other dealerships and brands found in West Texas. More
Rob is a very knowledgeable and accommodating salesman. Josh is my favorite mechanic. Both sales and service staff do a great job. Josh is my favorite mechanic. Both sales and service staff do a great job. More
They did great. Had a very nice gentleman take me home about 10 minutes after I got there and picked me up as soon as my truck was ready. Couldnât ask for anything b Had a very nice gentleman take me home about 10 minutes after I got there and picked me up as soon as my truck was ready. Couldnât ask for anything better. More
Ramom Constancio did an excellent job . He listened to me about what I was looking for and helped me find it. Thank you so much! He listened to me about what I was looking for and helped me find it. Thank you so much! More
The guy at the front counter cussed at my wife when she arrived to drop off her vehicle. We bought this vehicle brand new about a year ago and it was still under warranty. I was unable to get an estimate f arrived to drop off her vehicle. We bought this vehicle brand new about a year ago and it was still under warranty. I was unable to get an estimate for when repairs would be done, and the dealership was unable to provide me a loaner car. They also told me they did not want money tied up in a vehicle that would be in the shop for several months and weâre not interested in taking my vehicle as a trade-in. There was no concern shown for me as the customer who bought a new vehicle and did not have a way to take my children to school for several months. More