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Fred Anderson Cadillac - Service Center

Greer, SC

4.3
2,826 Reviews

2,826 Reviews of Fred Anderson Cadillac - Service Center

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May 28, 2024

Had to keep on goning back so they can fix their mistakes. Took them over 6 months to get it right!!! I would not recommend to go here for collision damage. More

by Kris
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cant remember
May 28, 2024 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good morning. Thank you for letting us know about the recent concern at our body shop. I would like the chance to talk to you about this if you could give me a call. My direct number is 864-404-9809. Hope to hear from you soon. Zack Moran

April 30, 2024

Your service manager never responded to my voice message. Voiced concern about not getting a hard copy of work done on my truck! More

by tatestemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler
May 01, 2024 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good morning. My name is Zack Moran, I would be more than happy to get you any paperwork from previous work done. If you would please give me a call on my cell at 864-404-9809. If you do not get me leave me a voicemail and I will call you right back. Zack Moran

April 18, 2024

I made an appointment for brakes and tires at 8:15am on April 11, 2024. I dropped the car off on the evening of April 10, there were no envelops in the night drop-box but I was able to find a sales person More

by kkopera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Gray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

I am certainly sorry to hear about the concerns on the recent visit. We strive for five star service with every customer and clearly let you. I would like to talk to you more about this when you have a moment. I will list my direct number below and if you do not get me please leave a voicemail and I will call you back. Thank you for your time. Zack Moran

Apr 18, 2024 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

864-404-9809

March 05, 2024

The employees at Fred Anderson are very friendly and personable. I normally deal with Howard Bush when taking my vehicle for oil changes and normal maintenance service. He is always a pleasure to deal w More

by Boojill
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi Boojill, thank you so much for your positive comments about Fred Anderson Cadillac! Until the next time we meet, take care!

March 01, 2024

The dealership workers are very friend and ready to step up and help the customers More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Jo, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Cadillac! We hope you have a great day!

February 12, 2024

The dealership and staff was very helpful. The issue I have is with GMC. They are difficult to contact and when you do they just point their finger back at the dealership and the issue I have More

by Tony S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Johnson
Feb 14, 2024 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Tony S, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Cadillac! We hope you have a great day!

February 08, 2024

Had my oil changed and tires rotated everything went very professionally and I was very pleased. More

by brking66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2024 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi Brking66! We're so happy the team here at Fred Anderson Cadillac was able to help you out! We hope you have a great day!

December 29, 2023

Great experience ! !! Howard Bush, Zach Moran, and Bryan in parts all did above and beyond tha call of duty!!! More

by bigmarv72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Bigmarv72, we are so happy to read such a great review about Fred Anderson Cadillac! Until the next time we meet, take care!

November 27, 2023

I was passing through Greer SC, I was having issues with my GMC 2500, Fred Anderson was the nearest dealership. They charged $370 to run a diagnostic, and $300 for a Def software update. After consulting wi More

by Kevin.abear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley
Nov 28, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good morning. I am glad to hear that we got the truck back operating as designed for you. I am sorry to hear that you felt like the price was not fair. We strive for five star service with every customer and also strive to make sure we are competitive with all of our local shops and dealerships. I am more than happy to speak with you more about this if you would like. My direct number is 864-404-9809. Zack Moran

Nov 29, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Kevin.abear, we appreciate your feedback and apologize for any inconvenience. We strive to provide competitive pricing for quality service and regret any disappointment. Your input is valuable, and we'll review our processes for improvement. If you have further concerns, please contact Zack Moran at (864) 743-0913. We value your business and hope to address your issues.

Nov 29, 2023 -

Kevin.abear responded

Mr. Fred Anderson, I have contacted 3 of the nearest competitors You are not competitively priced. There is 1 dealership near you that was $300 for a diagnostic check. Everyone else is quiet a bit cheaper. I have contacted General motors, it appears there is a service bulletin for the issue i had. I typically dont feel violated when i visit a GM garage, you are 1 of the exceptions. My regular GM garage believes i was over charged. Hopefully it is resolved and i get treated fairly. Trying to figure it out.

November 13, 2023

2 weeks to get parts for vehicle repair and this lead to 3 weeks and 2 days without vehicle. Astronomical pricing lead to nearly $5000 bill for a simple oil pump and O2 sensor replacements. More

by HEMBREESR1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good morning Mr. Hembree. I am sorry to hear you had less than a five star visit to our dealership. We strive for five stars with every customer and clearly let you down. I would like to speak with you more about this when you have a moment. My direct number is 864-404-9809. Hope to hear from you soon. Zack Moran