Fred Anderson Cadillac - Service Center

2 weeks to get parts for vehicle repair and this lead to 3 weeks and 2 days without vehicle. Astronomical pricing lead to nearly $5000 bill for a simple oil pump and O2 sensor replacements. 3 weeks and 2 days without vehicle. Astronomical pricing lead to nearly $5000 bill for a simple oil pump and O2 sensor replacements. More

I was lied to about my truck, it sat for 2 and a half months without getting fixed. They blamed it on the UAW strike. The parts they say was missing, I found them myself from another dealer. I purchased months without getting fixed. They blamed it on the UAW strike. The parts they say was missing, I found them myself from another dealer. I purchased the parts and they still wouldn't give me a exact date, of when my truck will be fixed. They were overcharging me for parts that was paid for thru my warranty company. Waste of time and money without my truck getting FIXED More

I did not like the hidden surprise with the $50 charge for shop fees, afterl paying close to $700 in labor cost then to come and hit me with these misc fees was an insult. Then once I drove off my engine for shop fees, afterl paying close to $700 in labor cost then to come and hit me with these misc fees was an insult. Then once I drove off my engine was still running hot More

The defective part was obvious. Order the part and then, when part was in, set up an appointment to replace part. Not keep my truck for 10 days waiting on part and then waiting on a Order the part and then, when part was in, set up an appointment to replace part. Not keep my truck for 10 days waiting on part and then waiting on a technician to replace part More