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Fred Anderson Cadillac - Service Center

Greer, SC

4.3
2,826 Reviews

2,826 Reviews of Fred Anderson Cadillac - Service Center

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April 23, 2023

5 Five 5 4 Was great It was great it was great it great it was great it was great it was great it was great More

by Quarters88
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 23, 2023 -

Quarters88 responded

They were great

April 22, 2023

It was an excellent experience. All the staff is helpful friendly and sweet. I love the atmosphere More

by Ivy.horton
Recommend Dealer
Yes
Employees Worked With
Howard and adam and Brianna
April 21, 2023

It was great. They did everything they could to get my van back and running. They worked with the insurance company to get everything done More

by blsemberger@gmail.com
Recommend Dealer
Yes
April 21, 2023

Service took way longer than what was told to me. No one bothered to keep me informed of what the delay was, so I was late to an important meeting. If they had told me it was going to take longer, I More

by KJVANO51@GMAIL.COM
Recommend Dealer
No
Employees Worked With
Don't remember
Apr 21, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We are disappointed to hear that you were not completely satisfied with your recent visit. We would like a chance to discuss this further with you. Feel free to reach out to our Service Manager, David Rocklein, at 864-879-7111 Ext 1309. Thank you for bringing this to our attention.

April 21, 2023

Very good made sure very thing was to my satisfication Very happy with Easton Everyone was pleasant More

by Ralph Smith
Recommend Dealer
Yes
Employees Worked With
Easton
April 15, 2023

Terry is the man He is excellent. The reason I use your dealership. Very very good More

by haroldwaters
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
April 14, 2023

Was good got me in and out fast but didn't solve my windshield washer pump issue liked I asked for. Other than that great. More

by chrisdragoun@gmail.com
Recommend Dealer
Yes
Employees Worked With
Ashley
April 13, 2023

My car was there for 4 days It took a long time Beside that it was great More

by RUNNERWENDY
Recommend Dealer
Yes
Employees Worked With
Clay
April 11, 2023

I recently had a serious issue with my 2021 Traverse. I took it to Fred Anderson Chevrolet service department. Although it was the week of Easter and they were very busy ZACK the service manager listened More

by ALSUEMNICK
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rocklein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEFF AND TYLER PLUNKETT
April 11, 2023

Misinformation from all parties Wasn't told of 48 hour evaluation Didn't know was being handed off to second individual Just felt no one was aware what was going on More

by dremak73@gmail.com
Recommend Dealer
No
Employees Worked With
Terry and another man filling in while terry was on vacation
Apr 12, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We take customer service very seriously and are concerned about your recent visit. I would very much like to speak with you about your experience. Please feel free to call me at 864-662-2309 so we can better understand what to do to move forward. Thank you David Rocklein Service Manager

Apr 18, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We take customer service very seriously and are concerned about your recent visit. I would very much like to speak with you about your experience. Please feel free to call me at 864-662-2309 so we can better understand what to do to move forward. Thank you David Rocklein Service Manager

Apr 18, 2023 -

dremak73@gmail.com responded

I appreciate you reaching out but unless the work that was preformed to my vehicle while at your business, I prefer to just let this go. I will not be a returning customer for service. I am not trying to cause an issue but I am big on communication and scheduling. Thank you Andrew Carver

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