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Friendly Ford Lincoln - Service Center

Monroe, MI

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39 Reviews

39 Reviews of Friendly Ford Lincoln - Service Center

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February 10, 2020

Recall service My car was on the recall list and was taken care of promptly - the service representative went above and beyond and fixed a seatbelt issue I had More

by almak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service desk
February 04, 2020

service I took my truck in for an oil change and service only took about 45 min. The tires were rotated ,the wiper blades were changed everything looked good. More

by vern48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not remember
February 03, 2020

Excellent service ! My vehicle had a service problem with the engine. Friendly Ford service dept took it in for repair and provided me with a very nice loaner car. They More

by tamray221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil - Service manager
January 27, 2020

Friendly Ford is professional, friendly and expedient. They provide excellent customer service. As soon as your car is done, they call you. You don’t have to call them. More

by Merry
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
January 15, 2020

Professional, experienced and professional All my new cars I have purchased from Ford expecting a quality product. Regarding the lease of our Edge from the sales person to the service manager More

by Marykate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teller, service clerk, manager
January 13, 2020

Mostly Great The service I received was excellent. For the most part the persons that I dealt with were helpful, kind and considerate. I loved the Loaner. More

by carolivogt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Rod, Not sure of other man in service dept. That man was not very friendly and rather sarcastic.
November 25, 2019

Excellent Service Friendly Ford has always provided us with a professional and friendly car buying and service experience. They are a great car dealership to deal with More

by Big John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Smith
November 21, 2019

Lincoln Navigator Service From the call to the service center to having my Lincoln Navigator picked up, serviced, and returned to my home was yes, a rating of five. I plan to c More

by jhaver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
September 30, 2019

Treated like Family First the employees at Friendly Ford are our Neighbors in Monroe County and they do treat you like family. I have always been treated like a King by More

by Always Friendly Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al, Mike, Pat
August 10, 2019

Happy Dealership Employees are very helpful & efficient. They are frequently smiling & seem to really enjoy their work! Even when they are very busy, they handle the More

by Grandma1!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service employees & Andy Omler.