Genesis of Hazelwood
Hazelwood, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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First off, ask for Jeff Long. One of the nicest salesmen I've ever talked to. Second, I'm all the way from Arnold and the reason why I chose this dealership and drove more than an hour to get there was bec I've ever talked to. Second, I'm all the way from Arnold and the reason why I chose this dealership and drove more than an hour to get there was because I've heard from other friends that these guys are solid. I was blown away with the customer service and experience at this Napleton Hyundai. I told Jeff that I was not in the market yet for purchasing a car, but he still made the effort to walk around the entire dealership lot with me and personally showed me options for a future purchase. Not only will I be purchasing my next car at Napleton Hyundai, but I will make sure that Jeff Long gets my business. At any other dealership if I said "I'm just looking". The salesman would have walked away and ignored me. However at Napleton, not only did they still give me respect and treated me like a real buyer, but they asked me what type of car I would be interested in for my future purchase and talked to me about the potential options that would be available in the coming years. Also one last note, the dealership was very clean and the cars looked like they just came off the assembly line. Like my God, I could see my reflection off the paint. The floors were spotless, the desks were far apart from each other and overall it looked like they took Covid-19 very seriously. More
I want to give a big shout out to Jon Scruggs, for going above and beyond to help me out. He was extremely nice, and his customer service is impeccable. Everytime I go whether it's for service or to purchas above and beyond to help me out. He was extremely nice, and his customer service is impeccable. Everytime I go whether it's for service or to purchase a vehicle he always greets me with a smile and a lot of enthusiasm. He always puts a smile on our face. Thanks Jon!!! Keep up the great work!! Michelle Simril More
Brittany was simply amazing! Her customer service is top-notch and it was a pleasure doing business with her. Napleton Hyundai makes the entire process easy! top-notch and it was a pleasure doing business with her. Napleton Hyundai makes the entire process easy! More
Got to this dealership If you want great customer service and financing. Everyone on the staff deserves an increase in pay and commissions. Give them a chance. and financing. Everyone on the staff deserves an increase in pay and commissions. Give them a chance. More
This is a great service department. I recently had an sudden and unfortunate engine replacement, covered under my Hyundai warranty. Due to a number of factors the job took 69 days to complete. Jesse, my sudden and unfortunate engine replacement, covered under my Hyundai warranty. Due to a number of factors the job took 69 days to complete. Jesse, my service advisor, was straightforward the entire time, keeping me in the loop, being upfront about the long timelines and why, helping to arrange long-term rentals, and generally making a 10 week process easier than it might have been. All I ever ask from a service department is to tell me exactly what's going on and to do honest work and Napleton excels on both. Jesse and the service team are great and I am happy they got me back on the road. More
Brittany had excellent customer service skills she got me exactly what I said I wanted and my price range I’m very satisfied and happy ☺️ exactly what I said I wanted and my price range I’m very satisfied and happy ☺️ More
Thanks to Victor Hedrick for making my dream come true. I walked into Hyundai And Victor was so easy to work with. He kept on surprising me. He made it so easy to purchase a car. I appreciate you Victor Hedr walked into Hyundai And Victor was so easy to work with. He kept on surprising me. He made it so easy to purchase a car. I appreciate you Victor Hedrick. Thank you More