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Genesis of Hazelwood

Hazelwood, MO

3.9
1,164 Reviews
The Ed Napleton Auto Group acquired Napleton Hyundai and Napleton's Hazelwood Genesis on January 8, 2018. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the St. Louis area. Napleton Hyundai and Napleton's Hazelwood Genesis proudly continue to service the many cities in or near the St. Louis area. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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649 Dunn Rd

Hazelwood, MO

63042

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Showing 1,164 reviews

January 06, 2021

Answered all questions to the best of their ability with a willingness to communicate our needs quickly and accurately to management and financing. Nice work More

by mhilterbrand12
Recommend Dealer
Yes
Employees Worked With
Jasmine Snell
Jan 07, 2021 -

Genesis of Hazelwood responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

January 05, 2021

Omg! I would like to give high praises to my salesman Jon Scruggs. He was extremely patient, a gentleman, and professional with me the entire time. I was very pleased with how Jon handled everything with my More

by T. Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Scruggs
Jan 11, 2021 -

Genesis of Hazelwood responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

January 04, 2021

I brought two vehicles from this location and I really like customer service and they do call follow up about regular maintenance. I would like to thank Weldon Streeter for taking care of from start to en More

by Ashok Apati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Loggins, Weldon Streeter
Jan 05, 2021 -

Genesis of Hazelwood responded

Hello Ashok, thanks for sharing your recent service experience with us. We are happy to pass along your comments to Weldon here at Napleton Hyundai! Your recommendation means so much to us and we're so happy to have earned it. We hope you continue to choose us for all your automotive needs. Take care!

December 28, 2020

I would like to give high praises to my salesman Jon Scruggs. He was extremely patient, a gentleman, and professional with me the entire time. I was very pleased with how Jon handled everything with the More

by Taylor35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Scruggs
Dec 30, 2020 -

Genesis of Hazelwood responded

Taylor, thank you so much for your feedback! Jon will be very happy to hear about your kind words and high star rating!

December 24, 2020

Brittany was great answered all my questions but did not like how the dealer tried to add extra in pricing by adding things we did not ask for More

by stevenson.estes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Carraway
Dec 29, 2020 -

Genesis of Hazelwood responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 22, 2020

Had the outstanding experience of just purchasing our new 2021 Tucson from Jahan Lyte. Pleasant, courteous and most of all listened to my needs and concerns. Took care of ALL my concerns and worked hard to More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jahan Lyte, Jasmine Snell
Dec 28, 2020 -

Genesis of Hazelwood responded

Thank you so much for sharing your recent experience with us, Dave! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

December 09, 2020

Jasmine was very pleasant, friendly and polite. She worked effortlessly in getting my deal done. I'll definitely recommend her to others. Ask for JASS! More

by tarlease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Snell
Dec 19, 2020 -

Genesis of Hazelwood responded

Tarlease, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

December 09, 2020

Jasmine did a great job .Thanks for a pleasant experience of buying a used vehicle without any hassle. Thank you very much for working with me More

by Krutherford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Scruggs
Feb 07, 2021 -

Genesis of Hazelwood responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton Hyundai and we hope to see you again!

December 09, 2020

Jon Scruggs gave me excellent service couldn’t be more happy. Walked out with a 2019 Nissan Altima. He definitely will make you feel like family. More

by Adyson
Recommend Dealer
Yes
Employees Worked With
Jon Scruggs
Dec 19, 2020 -

Genesis of Hazelwood responded

Thank you so much for sharing your recent experience with us, Adyson! We work hard to provide each of our clients with the best automotive experience! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

December 08, 2020

Stephon jones! EXCELLENT customer service and he helped me when I thought there was no way! You need a sells rep? HE’S your GUY! More

by Kylesaaron1996@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephon Jones
Dec 19, 2020 -

Genesis of Hazelwood responded

Here at Napleton Hyundai, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again! Safe travels!

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